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<p>The Government is in continual dialogue with the insurance sector about its contribution
to handling this unprecedented situation. It is also working closely with these educational
institutions to understand the financial implications of COVID-19 and to provide financial
support where it is needed and is appropriate.</p><p> </p><p>For those businesses
and charities which have an appropriate policy that covers pandemics and unspecified
notifiable diseases, including independent schools, the Government’s social distancing
advice of both 16 and 20 March is sufficient to allow them to make a claim against
their insurance, provided the other terms and conditions in their policy are met.</p><p>
</p><p>The FCA’s rules require insurers to handle claims fairly and promptly; provide
reasonable guidance to help a policyholder make a claim, and appropriate information
on its progress; not reject a claim unreasonably; and settle claims promptly once
settlement terms are agreed.</p><p> </p><p>Insurance policies differ significantly,
so businesses are encouraged to check the terms and conditions of their specific policy
and contact their providers. However, most businesses and charities have not purchased
insurance that covers losses from COVID-19.</p><p> </p><p>The Government recognises
that businesses and charities who do not have appropriate insurance cover will require
support from elsewhere. As such, they should explore the full package of support set
out by the Chancellor in the Budget, on 17 March, and on 20 March.</p><p> </p><p>As
the Chancellor announced on Tuesday 17 March, the Government will do whatever it takes
to get our nation through the impacts of COVID-19.</p><p> </p>
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