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<p>The effectiveness of the new Blue Badge Digital Service is being monitored through
user feedback from the public and local authorities. Since 5 February when the service
went live in its entirety, we have received over 9,000 comments.</p><p> </p><p>This
feedback supports the continuous improvement of the service to ensure it meets the
needs of users. This is in line with the agile approach to delivery and Government
Digital Service standards.</p><p> </p><p>We are also publicly displaying the performance
of the new service via the GOV.UK Performance Platform: <a href="https://www.gov.uk/performance/blue-badge-digital"
target="_blank">https://www.gov.uk/performance/blue-badge-digital</a>.</p><p> </p><p>
</p><p> </p>
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