Linked Data API

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min answer › question first answered	2019-11-05T14:59:57.697Z
date tabled	2024-03-25
min ddp modified	2023-06-05T21:52:13.130Z
ddp created	2024-03-25T21:06:02.950Z

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member printed

question first answered

answering member


label

attachment


file name
title

tabling member


label

1698273

registered interest

date

25/03/2024

answering body

Home Office

answering dept id

answering dept short name

Home Office

answering dept sort name

Home Office

hansard heading

UK Border Force: Complaints

house id

legislature

25277

pref label	House of Lords

question text

To ask His Majesty's Government how many complaints to Border Force are not answered within the service standard of 20 days.

tabling member printed

Baroness Hayter of Kentish Town

uin

HL3577

answer

is ministerial correction

date of answer

10/04/2024

answer text

<p>The latest transparency data showing performance against service standards in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force is available at the following: <a href="https://www.gov.uk/government/publications/customer-service-operations-data-q3-2023" target="_blank">Customer service operations data: Q3 2023 - GOV.UK (www.gov.uk)</a>.</p>

answering member printed

Lord Sharpe of Epsom

question first answered

10/04/2024 15:37:30

answering member

4888

label	Biography information for Lord Sharpe of Epsom

attachment

1

file name	PQ Customer Service Standards attachment HL3577 (2).xlsx
title	Customer service operations data: Q3 2023

tabling member

4159

label	Biography information for Baroness Hayter of Kentish Town