answer text |
<p>The Driver and Vehicle Licensing Agency’s (DVLA) online services have been available
throughout the pandemic and are the quickest and easiest way to renew a driving licence.
There are no delays in successful online applications and customers should receive
their driving licence within a few days.</p><p>However, many people still choose or
have to make a paper application for a driving licence. The DVLA receives around 60,000
items of mail every day which must be dealt with in person. Ongoing industrial action
by members of the Public and Commercial Services union, leaves fewer operational staff
on site to allow for social distancing in line with Welsh Government requirements
and as increased demand for its services has led to delays in dealing with paper applications.
The DVLA has leased an additional building to accommodate more operational staff.</p><p>The
number of paper applications awaiting processing fluctuates daily as driving licences
are issued and new applications received. Currently, paper applications are likely
to take between six and ten weeks to process. There may be additional delays in processing
more complex transactions, for example, if medical investigations are needed as part
of a driving licence application. The latest information on turnaround times for paper
driving licence applications can be found <a href="http://www.gov.uk/guidance/dvla-coronavirus-covid-19-update"
target="_blank">here</a>.</p><p>There are no plans to temporarily extend the validity
of driving licences awaiting renewal.</p>
|
|