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<p>Ofcom and DSIT have not conducted an economic impact assessment for the transition
to digital landline services. The decision to make this transition was made by telecoms
companies, not the Government.</p><p> </p><p>The UK’s telecoms regulator released
its positioning statement in 2019 which reviewed various regulatory considerations.
Ofcom is responsible for the monitoring process of the Public Switched Telephone Network
(PSTN) migration. Ofcom in its statement captured issues related to consumer impact,
downstream service providers, and the wider impact on the future of fixed telephone
services. Ofcom and DSIT recognise the necessity in upgrading the PSTN. The network
is increasingly unreliable and prone to failure; therefore, it is imperative for the
PSTN to undergo the necessary upgrades to keep pace with modern-use of telecommunications
services.</p><p> </p><p>While this is an industry-led process, Ofcom and Government
are working together to monitor how Communication Providers approach the migration,
with the protection of vulnerable customers being the top priority.</p>
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