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<p><del class="ministerial">The NHS Business Services Authority investigates and processes
an average claim in approximately six months from the date of receipt.</del> <ins
class="ministerial">The average claim under the Vaccine Damage Payment Scheme is investigated
and processed in approximately six months from the date of receipt.</ins> Medical
assessments for each claim commence once the NHS Business Services Authority receives
full medical records from a claimant’s general practitioner, medical providers, local
authorities and other relevant healthcare providers. Once sufficient evidence is gathered,
claims are assessed by an independent and experienced medical adviser. The NHS Business
Services Authority provides updates on progress to the individual claimant.</p>
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