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<p>Analysis, undertaken on the Cross Country network, has shown that from Mondays
to Thursdays, Cross Country trains are extremely busy in the morning and evening peak.
On Fridays, crowding on Cross Country trains starts from lunchtime onwards and, on
some routes, extends into the late evening. In addition Cross Country has unique issues,
in that it suffers from commuter traffic even though it is a long distance TOC which
accounts for current pinch points.</p><p> </p><p>The Department is working with the
franchisee to reduce overcrowding, increase capacity and ease congestion.</p>
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