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<p> </p><p>The contract requires Capita to deliver 50,000 casework outcomes (including
reconsiderations) within nine months of a complete casework service being developed
and agreed with the Home Office. As of 8 June 2014, Capita have already implemented
agreed processes to deliver 16,780 casework outcomes on reconsideration cases, which
count towards the 50,000 outcome target. <br><br>These are being delivered as part
of a phased approach, as further processes are under development to achieve a complete
casework service.<br><br>The figures provided have been derived from management information
and are therefore provisional and subject to change. This information has not been
quality assured under National Statistics protocols.</p><p> </p>
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