Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label
tabling member	label

Search

1346515

registered interest
date	13/07/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department has taken to reduce delays in the processing of Personal Independence Payment claims.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	32391
answer	answer is ministerial correction date of answer 19/07/2021 answer text <p>We are committed to ensuring that people can access financial support through Personal Independence Payment in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence.</p><p>We are currently operating within expected levels. Average clearance times from initial claim to a decision being made for new claims at the end of April 2021 is 19 weeks, which is the same as average clearance times achieved in March 2020, prior to the Covid-19 pandemic</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 19/07/2021 13:01:58 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

1346516

registered interest
date	13/07/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many disabled people who first claimed personal independence payment in 2020 are waiting for their claim to be processed.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	32392
answer	answer is ministerial correction date of answer 21/07/2021 answer text <p>Data to 30<sup>th</sup> July 2021 will be published on 14<sup>th</sup> September 2021, as part of the next scheduled release of Personal Independence Payment (PIP) Official Statistics.</p><p>At 30<sup>th </sup>April 2021 (the latest available data) 59,000 initial claims for Personal Independence Payment registered in 2020 were awaiting clearance. This includes both new claims to PIP and reassessments from Disability Living Allowance (DLA) to PIP and is 10% of the 614,000 initial claims for PIP registered in 2020.</p><p>We are committed to ensuring that people can access financial support through Personal Independence Payment (PIP) in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence. We are currently operating within expected levels.</p><p> </p><p><strong>Notes</strong></p><p>Data Source: PIP Atomic Data Store (ADS)</p><p> </p><ul><li>The number and proportion of PIP claims registered in 2020 and awaiting clearance at 30<sup>th</sup> April 2021 is unpublished. It should be used with caution and it may be subject to future revision.</li><li>Data is based on initial clearances only (prior to any reconsideration and appeal action).</li><li>Data provided is for Great Britain only.</li></ul><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 21/07/2021 16:54:20 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

1346517

registered interest
date	13/07/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the amount of support a disabled person who first claimed personal independence payment in 2020 has foregone as a result of delays in processing those claims.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	32393
answer	answer is ministerial correction date of answer 16/07/2021 answer text <p>We are committed to ensuring that people can access financial support through Personal Independence Payment (PIP) in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to collect and review all available evidence. Once a decision has been made on a new claim to PIP, payment can be backdated to the date of claim in most instances.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 16/07/2021 12:26:05 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon

1346518

registered interest
date	13/07/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she has taken to ensure that contracted assessment providers provide high quality customer service while they process delayed personal independence payment claims.
tabling member constituency	North Tyneside
tabling member printed	Mary Glindon
uin	32394
answer	answer is ministerial correction date of answer 19/07/2021 answer text <p>We are absolutely committed to improving the overall Personal Independence Payment (PIP) claimant experience, as this is what claimants rightly expect and deserve. Assessment providers use feedback from support organisations and individuals to improve their customer service, and have used this feedback to make improvements to appointment letters and directions.</p><p> </p><p>PIP assessment providers have consistently exceeded the Claimant Satisfaction target of 90% since the measurement began in 2016. This is measured by a survey, commissioned from a third party research company by the providers on behalf of the department.</p><p> </p><p>Reducing end to end customer journey times for PIP claimants is a priority for DWP. We continue to work closely with both assessment providers, amending and refining current</p><p>processes and work closely with them to improve the waiting times whilst maintaining a high level of customer satisfaction.</p><p> </p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 19/07/2021 13:06:36 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4126 label Biography information for Mary Glindon