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<p>Where Employment Support Allowance or Personal Independence Payment claimants have
an approved appointee, this will be flagged in the initial referral to the Assessment
Provider. If a face-to-face assessment is deemed necessary, the Assessment Provider
will send the invite to the appointee only.</p><p> </p><p>In regards to any other
‘advocate’ ie: not an approved benefit appointee, as long as the claimant has made
this request clear when claiming PIP or ESA, either by providing a correspondence
address, the advocate’s personal details or on their Questionnaire – the PIP2 or the
ESA50, then this will be acted upon.</p><p> </p><p>Department works with providers
to ensure guidance is understood and applied in line with policy intent.</p>
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