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1168782

registered interest
date	20/12/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reasons her Department is increasing working-age benefits in line with the rate of inflation from April 2020 rather than an earlier date.
tabling member constituency	Airdrie and Shotts
tabling member printed	Neil Gray
uin	319
answer	answer is ministerial correction date of answer 13/01/2020 answer text <p>The Secretary of State is bound by law to complete an annual review of benefit and pension rates to determine whether they have retained their value in relation to the general level of prices or – for pensions - earnings. This statute requires benefit and pension rates to be reviewed and set in each tax year. April 2020 is the new financial year.</p><p> </p><p>The Secretary of State has completed her review and a Written Statement was tabled on 4 November:</p><p> </p><p><a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2019-11-04/HCWS74/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2019-11-04/HCWS74/</a></p> answering member constituency Colchester answering member printed Will Quince question first answered 13/01/2020 17:29:26 answering member 4423 label Biography information for Will Quince
tabling member	4365 label Biography information for Neil Gray

1168464

registered interest
date	19/12/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Food Banks
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she has visited a food bank since her appointment.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	184
answer	answer is ministerial correction date of answer 24/01/2020 answer text <p>The Secretary of State has visited a food bank since her appointment.</p> answering member constituency Colchester answering member printed Will Quince question first answered 24/01/2020 15:08:08 answering member 4423 label Biography information for Will Quince
tabling member	4640 label Biography information for David Linden

1168467

registered interest
date	19/12/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Glasgow
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps the Government has taken to improve digital access for jobcentre customers in areas previously served by Easterhouse Jobcentre.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	187
answer	answer is ministerial correction date of answer 13/01/2020 answer text <p>Customers previously served by Easterhouse and Parkhead Jobcentres are now served by Shettleston Jobcentre. A number of activities have been undertaken in Shettleston Jobcentre to improve digital access for customers including:</p><ul><li>Weekly sessions in the office’s “Digi Suite” to provide help with job searching using smartphones and tablets.</li><li>On-going customer sessions on digitally compiling a CV.</li><li>On-going customer sessions on managing their Universal Credit account.</li><li>Daily Drop in sessions to help customers upload medical certificates.</li><li>Customer sessions providing support for customers applying for on-line vacancies I.E. HMRC, Royal Mail and Community Jobs Scotland vacancies.</li><li>Daily full-time digital support provided for customers with Universal Credit access problems I.E. lost log in details, navigating their account, how to use of journal message etc.</li><li>15 customer access computers available for drop in use.</li><li>8 computers in the “Digi Suite” are available for group sessions.</li></ul><p> </p><p>In addition, Shettleston Jobcentre has a number of partners located within the office to provide supplementary support to customers. This includes:</p><ul><li>Citizens Advice located in jobcentre for “Help to Claim “.</li><li>Jobs and Business Glasgow provide additional support with CV’s, job searching, online support and confidence building.</li><li>Momentum provide support with CV’s, Job searching, online support and confidence building.</li></ul><p> </p><p>All MPs are encouraged to visit and engage with their local Jobcentres and the Service Leaders to keep up to date with innovations.</p> answering member constituency Mid Sussex answering member printed Mims Davies grouped question UIN 188 question first answered 13/01/2020 17:17:22 answering member 4513 label Biography information for Mims Davies
tabling member	4640 label Biography information for David Linden

1168468

registered interest
date	19/12/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Glasgow
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps the Government has taken to improve digital access for jobcentre customers in areas previously served by Parkhead Jobcentre.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	188
answer	answer is ministerial correction date of answer 13/01/2020 answer text <p>Customers previously served by Easterhouse and Parkhead Jobcentres are now served by Shettleston Jobcentre. A number of activities have been undertaken in Shettleston Jobcentre to improve digital access for customers including:</p><ul><li>Weekly sessions in the office’s “Digi Suite” to provide help with job searching using smartphones and tablets.</li><li>On-going customer sessions on digitally compiling a CV.</li><li>On-going customer sessions on managing their Universal Credit account.</li><li>Daily Drop in sessions to help customers upload medical certificates.</li><li>Customer sessions providing support for customers applying for on-line vacancies I.E. HMRC, Royal Mail and Community Jobs Scotland vacancies.</li><li>Daily full-time digital support provided for customers with Universal Credit access problems I.E. lost log in details, navigating their account, how to use of journal message etc.</li><li>15 customer access computers available for drop in use.</li><li>8 computers in the “Digi Suite” are available for group sessions.</li></ul><p> </p><p>In addition, Shettleston Jobcentre has a number of partners located within the office to provide supplementary support to customers. This includes:</p><ul><li>Citizens Advice located in jobcentre for “Help to Claim “.</li><li>Jobs and Business Glasgow provide additional support with CV’s, job searching, online support and confidence building.</li><li>Momentum provide support with CV’s, Job searching, online support and confidence building.</li></ul><p> </p><p>All MPs are encouraged to visit and engage with their local Jobcentres and the Service Leaders to keep up to date with innovations.</p> answering member constituency Mid Sussex answering member printed Mims Davies grouped question UIN 187 question first answered 13/01/2020 17:17:22 answering member 4513 label Biography information for Mims Davies
tabling member	4640 label Biography information for David Linden