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805182

registered interest
date	12/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Housing
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect of the General Data Protection Regulation, (EU) 2016/679, on the operation of the Universal Credit landlords' portal.
tabling member constituency	Oxford East
tabling member printed	Anneliese Dodds
uin	118854
answer	answer is ministerial correction date of answer 19/12/2017 answer text <p>The Landlord Portal for Social Rental Sector landlords in Universal Credit is a fully integrated element of the Universal Credit Service and is therefore within the scope of the service's General Data Protection Regulation assessment.</p><p> </p><p>The portal allows for interaction and processing with landlords that would otherwise be done by emails and phone calls, and so does not specially change the personal information being handled, but rather is a more effective and efficient way of managing those processes.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 19/12/2017 16:51:09 answering member 3969 label Biography information for Damian Hinds
tabling member	4657 label Biography information for Anneliese Dodds

805183

registered interest
date	12/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the cost of operating a paper-based system for private sector landlords to request direct payment for their tenants' housing elements of universal credit?
tabling member constituency	Oxford East
tabling member printed	Anneliese Dodds
uin	118855
answer	answer is ministerial correction date of answer 20/12/2017 answer text <p>The Department is keeping the process for managed payment to landlords under review as we test and learn from the roll out of Universal Credit. We are also working with landlords to improve the current process for landlords requesting managed payments and how the Department deals with these requests.</p><p> </p><p>In May 2016, 34% of Universal Credit claimants with support for housing costs and in social housing had a managed payment to landlord alternative payment arrangement, compared to only 5% for those in private rented accommodation.</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/543907/universal-credit-data-on-alternative-payment-arrangements.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/543907/universal-credit-data-on-alternative-payment-arrangements.pdf</a></p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 20/12/2017 12:47:35 answering member 3969 label Biography information for Damian Hinds
tabling member	4657 label Biography information for Anneliese Dodds

766014

registered interest
date	06/10/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Internet
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what measures are available to support those with limited (a) mental capacity, (b) literacy or (c) language skills to apply for universal credit on line.
tabling member constituency	Oxford East
tabling member printed	Anneliese Dodds
uin	105807
answer	answer is ministerial correction date of answer 16/10/2017 answer text <p>DWP recognise that some people will need help with on-line claims and activity. People without digital skills will be offered support in jobcentres to make and manage their claims on-line, and also to acquire or improve core digital skills. Our work coaches have the flexibility to tailor support for individuals in difficult circumstances; they can adjust their work search requirements and conditionality to allow them to prioritise solutions to their issues. DWP has also rolled out the Universal Support initiative alongside the national roll out of Universal Credit, as part of which Local Authorities deliver both digital and budgeting support.</p><p>Where claimants have no capability to make or manage their claim on-line, telephone, and face to face support is available. Alternatively, an Appointee could make the claim on their behalf and maintain their online account. Interpreting services are available in the Jobcentre for those with severe language challenges. As we continue to deliver the full Universal Credit service, with its expanded claimant base, we are continually reviewing and developing the current vulnerable claimant customer journey, including how vulnerable people are identified and how they are supported both internally and via referral to local services delivered in partnership activity.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 16/10/2017 16:52:57 answering member 3969 label Biography information for Damian Hinds
tabling member	4657 label Biography information for Anneliese Dodds