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<p>Table 1 below shows the Median, Lower Quartile and Upper Quartile of the clearance
time of Mandatory Reconsideration (MR) for Employment and Support Allowance (ESA).
This data covers ESA MRs from Work Capability Assessments (WCA) for each month from
April 2019 – April 2020, the most recent 13 months for which data is available.</p><p><strong>
</strong></p><p><strong> </strong></p><p><strong>Table 1: </strong><strong>Clearance
time of MR decisions for ESA Work Capability Assessments, in calendar days, by month
of decision, April 2019 to April 2020: Great Britain</strong></p><p><strong> </strong></p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Median</strong></p></td><td><p><strong>Lower
Quartile</strong></p></td><td><p><strong>Upper Quartile</strong></p></td></tr><tr><td><p><strong>Apr-19</strong></p></td><td><p>12</p></td><td><p>9</p></td><td><p>14</p></td></tr><tr><td><p><strong>May-19</strong></p></td><td><p>9</p></td><td><p>7</p></td><td><p>10</p></td></tr><tr><td><p><strong>Jun-19</strong></p></td><td><p>8</p></td><td><p>6</p></td><td><p>9</p></td></tr><tr><td><p><strong>Jul-19</strong></p></td><td><p>8</p></td><td><p>5</p></td><td><p>9</p></td></tr><tr><td><p><strong>Aug-19</strong></p></td><td><p>6</p></td><td><p>3</p></td><td><p>8</p></td></tr><tr><td><p><strong>Sep-19</strong></p></td><td><p>6</p></td><td><p>4</p></td><td><p>8</p></td></tr><tr><td><p><strong>Oct-19</strong></p></td><td><p>6</p></td><td><p>3</p></td><td><p>7</p></td></tr><tr><td><p><strong>Nov-19</strong></p></td><td><p>7</p></td><td><p>4</p></td><td><p>11</p></td></tr><tr><td><p><strong>Dec-19</strong></p></td><td><p>12</p></td><td><p>10</p></td><td><p>14</p></td></tr><tr><td><p><strong>Jan-20</strong></p></td><td><p>16</p></td><td><p>10</p></td><td><p>22</p></td></tr><tr><td><p><strong>Feb-20</strong></p></td><td><p>7</p></td><td><p>5</p></td><td><p>8</p></td></tr><tr><td><p><strong>Mar-20</strong></p></td><td><p>6</p></td><td><p>3</p></td><td><p>8</p></td></tr><tr><td><p><strong>Apr-20</strong></p></td><td><p>7</p></td><td><p>3</p></td><td><p>12</p></td></tr></tbody></table><p>
</p><p>Please note that information about the extremes of a distribution (e.g. the
maximum clearance time) risks being disclosive. We would not release this information
publicly. Therefore, we have presented information on the lower quartile, median and
upper quartile of clearance times.</p><p> </p><p>The information requested on the
clearance times for a successful appeal outcome to be implemented is not readily available
and to provide it would incur disproportionate cost.</p><p><strong> </strong></p><p><strong>Data
Source:</strong> Decision Maker and Appeals Case Recorder Computer System claimant
records</p><p><strong> </strong></p><p><strong>Notes</strong></p><ul><li>The average
clearance time is derived by calculating the median number of days taken from the
date when the Benefit Centre has determined that the Mandatory Reconsideration is
a true MR, to the date the decision is cleared by the decision maker in the Dispute
Resolution Team.</li><li>The table shows the median clearance time of mandatory reconsiderations
cleared within a given calendar month. The median number of days is the middle value
if you were to order all the times within the distribution from lowest value to highest
value. The median is presented as the average instead of the mean because the mean
can be unduly affected by outlying cases.</li><li>Definition of Quartiles: The lower
quartile is the value for which 25 per cent of all clearance times fall below if you
were to order the distribution from lowest value to highest value. The upper quartile
is the value for which 75 per cent of all clearance times fall below if you were to
order the distribution from lowest value to highest value.</li><li>MR refers to Mandatory
Reconsideration - the formal review process requested by the customer. MR incorporates
all MRs raised in the WCA process and also includes Reconsiderations raised following
the WCA.</li><li>Only claims with a cleared MR decision are included.</li><li>There
may be an element of retrospection in the figures for the latest month; they may change
when more up to date information is included.</li><li>MR median clearance times are
published here: <a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a></li></ul>
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