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<p>DWP is committed to providing new Work Coaches with the technical knowledge, skills
and behaviours to be able to provide a high quality service to our claimants.</p><p>
</p><p>The current methodology follows a learn, consolidate, learn approach through
virtual classroom delivery by learning development officers, followed by consolidation
in the live working environment.</p><p> </p><p>The end to end Work Coach learning
journey is 52 days, consisting of 32 days in virtual in class learning, delivered
over 5 parts, with 20 days’ consolidation with the business split between each in
class period.</p><p> </p><p>We are though reviewing our learning approach for Work
Coaches through the summer to see if there are alternative approaches that could enhance
the learning.</p>
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