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<p>The National Health Service website and the NHS App are our main digital tools
available to citizens, to support them in accessing services and making decisions
about their health.</p><p>These are supported by the Department and NHS social media
channels through a range of proactive media campaigns to help citizens make and sustain
healthy behaviour changes, as well as receive the care they need by accessing the
NHS at the right time, in the right way.</p><p>Clinicians across the NHS also support
patients’ health literacy by providing clear information, increasing patients’ knowledge,
and sharing decision making on their care.</p>
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