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155405

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Travel
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, what total amount his Department spent on ministerial travel by (a) the Government Car and Despatch Agency and (b) other car hire in (i) 2007-08, (ii) 2008-09 and (iii) 2009-10.
tabling member constituency	Salisbury
tabling member printed	John Glen
uin	214269
answer	answer is ministerial correction date of answer 19/11/2014 answer text <p>Information on Ministerial Travel is published at:</p><p>(i) <a title="http://www.publications.parliament.uk/pa/cm200708/cmhansrd/cm080722/wmstext/80722m0008.htm" href="http://www.publications.parliament.uk/pa/cm200708/cmhansrd/cm080722/wmstext/80722m0008.htm" target="_blank">http://www.publications.parliament.uk/pa/cm200708/cmhansrd/cm080722/wmstext/80722m0008.htm</a></p><p>(ii) <a title="http://www.publications.parliament.uk/pa/cm200809/cmhansrd/cm090716/wmstext/90716m0009.htm" href="http://www.publications.parliament.uk/pa/cm200809/cmhansrd/cm090716/wmstext/90716m0009.htm" target="_blank">http://www.publications.parliament.uk/pa/cm200809/cmhansrd/cm090716/wmstext/90716m0009.htm</a></p><p>(iii) <a href="http://www.publications.parliament.uk/pa/cm201011/cmhansrd/cm101028/wmstext/101028m0001.htm#10102827000372" target="_blank">http://www.publications.parliament.uk/pa/cm201011/cmhansrd/cm101028/wmstext/101028m0001.htm#10102827000372</a></p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude question first answered 19/11/2014 17:02:59 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	4051 label Biography information for John Glen

155406

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Civil Servants: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, what the reason is for the time taken by MyCSP to answer telephone calls from customers.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	214399
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.</p><p>Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.</p><p>The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.</p><p>MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.</p><p>Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214396 214397 question first answered 17/11/2014 17:21:42 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	429 label Biography information for Derek Twigg

155407

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Public Duty Costs Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, which office administers the public duty costs allowance for former Prime Ministers; and what checks are made to ensure that claims against that allowance meet its criteria.
tabling member constituency	Perth and North Perthshire
tabling member printed	Pete Wishart
uin	214390
answer	answer is ministerial correction date of answer 19/11/2014 answer text <p>The Cabinet Office administers the Public Duty Cost Allowance. Claims are processed by the Cabinet Office’s finance function, and all claims are subject to audit as part of the annual audit of Cabinet Office expenditure, by both internal audit and the National Audit Office. Relevant supporting documentation and corroboration are made available to the Cabinet Office finance team who administer the payments.</p><p>The current limit for the PDCA is £115,000. The limit is reviewed on an annual basis.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214391 question first answered 19/11/2014 17:03:22 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	1440 label Biography information for Pete Wishart

155408

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Civil Servants: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how many civil servants who have retired in the last 12 months and applied for their pension have experienced delays in receiving payments.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	214396
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.</p><p>Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.</p><p>The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.</p><p>MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.</p><p>Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214397 214399 question first answered 17/11/2014 17:21:42 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	429 label Biography information for Derek Twigg

155409

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Civil Servants: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, what the average time taken is to make a first pension payment to a recently retired civil servant.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	214397
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>MyCSP was spun-out as a mutual joint venture in May 2012. Mutualising MyCSP was good for staff, taxpayers and for the service they provide to pensioners. MyCSP will almost halve the cost of administering pensions within a decade, while improving services which were variable before. Employees of MyCSP have benefited through dividends, which they have received in both years since mutualisation. Staff survey figures show rising staff engagement and a decline in sickness absence.</p><p>Legacy problems were inherited from the previous administrator. MyCSP experienced exceptionally high volumes of calls following the transfer of pensioner payroll administration to MyCSP from the previous supplier. Call volumes have now declined substantially and MyCSP have switched all available resources to dealing with outstanding cases.</p><p>The overwhelming majority of 658,000 existing pensioners were paid accurately and MyCSP is working to reduce delays and clear any remaining backlog of work as quickly as possible.</p><p>MyCSP processes all pension awards by the due date where it holds all the necessary information from the employer and member needed to calculate the award.</p><p>Between 01 October 2013 and 30 September 2014 MyCSP processed 17,380 retirement awards. Of those, 16,865 (97%) were processed on time. In some cases, delays resulted from incorrect information being provided to MyCSP.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214396 214399 question first answered 17/11/2014 17:21:42 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	429 label Biography information for Derek Twigg

155410

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Public Duty Costs Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, what the limit is of the public duty costs allowance for former Prime Ministers; and when that limit will next be reviewed.
tabling member constituency	Perth and North Perthshire
tabling member printed	Pete Wishart
uin	214391
answer	answer is ministerial correction date of answer 19/11/2014 answer text <p>The Cabinet Office administers the Public Duty Cost Allowance. Claims are processed by the Cabinet Office’s finance function, and all claims are subject to audit as part of the annual audit of Cabinet Office expenditure, by both internal audit and the National Audit Office. Relevant supporting documentation and corroboration are made available to the Cabinet Office finance team who administer the payments.</p><p>The current limit for the PDCA is £115,000. The limit is reviewed on an annual basis.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214390 question first answered 19/11/2014 17:03:22 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	1440 label Biography information for Pete Wishart

155411

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.
tabling member constituency	Brighton, Kemptown
tabling member printed	Simon Kirby
uin	214245
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>My Department aims to respond to all correspondence within 15 working days. Business processes are regularly reviewed to ensure we meet this target.</p><p>Guidance on handling correspondence from Members of Parliament, Peers, MEPs and Members of devolved Administrations will be updated in due course.</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61196/guide-handling-gov-correspondence.pdf</a></p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude question first answered 17/11/2014 16:40:46 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	3929 label Biography information for Simon Kirby

155515

registered interest
date	11/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Harassment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how many harassment cases were reported to the police in (a) 2011-12, (b) 2012-13 and (c) 2013-14.
tabling member constituency	Mid Bedfordshire
tabling member printed	Nadine Dorries
uin	214310
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.</p><p> </p> answering member constituency Reading East answering member printed Mr Rob Wilson question first answered 17/11/2014 16:40:15 answering member 1556 label Biography information for Mr Rob Wilson attachment 1 file name PQ 214310 ONS 400.pdf title ONS Letter to Member - Harassment Cases
tabling member	1481 label Biography information for Ms Nadine Dorries

147427

registered interest
date	10/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Childbirth: Yorkshire and the Humber
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, (a) how many and (b) what proportion of births, where one or both parents were born outside the UK, there were in (i) Brigg and Goole constituency and (ii) Yorkshire and the Humber in each of the last 10 years.
tabling member constituency	Brigg and Goole
tabling member printed	Andrew Percy
uin	214172
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply.</p><p> </p> answering member constituency Reading East answering member printed Mr Rob Wilson question first answered 17/11/2014 16:39:12 answering member 1556 label Biography information for Mr Rob Wilson attachment 1 file name PQ 214172 ONS 398.pdf title ONS Letter to Member - Births
tabling member	3939 label Biography information for Andrew Percy

147428

registered interest
date	10/11/2014
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Electronic Government
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, pursuant to the Answer of 29 October 2014 to Question 211904, whether the public sector providers he has not received representations from includes the Post Office.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	214113
answer	answer is ministerial correction date of answer 17/11/2014 answer text <p>Government has decided not to provide identity assurance services directly but set the standards for providers, allowing people to choose which provider they wish to use. Government is not directly involved in verifying or authenticating people’s identity or storing identity data.</p><p>The Post Office is an identity provider on the GOV.UK Verify framework.</p><p> </p> answering member constituency Horsham answering member printed Mr Francis Maude grouped question UIN 214114 question first answered 17/11/2014 16:37:24 answering member 115 label Biography information for Lord Maude of Horsham
tabling member	4124 label Biography information for Chi Onwurah