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1274564
registered interest false more like this
date less than 2021-01-07more like thismore than 2021-01-07
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Bank Services: Payments more like this
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what assessment they have made of the risk to consumers of untransparent terms and conditions for online payments, and in particular, the risk of signing up to continuous payments in error; and what steps they plan to take to address any such risk. more like this
tabling member printed
Baroness Bennett of Manor Castle remove filter
uin HL11856 remove filter
answer
answer
is ministerial correction false more like this
date of answer less than 2021-01-21more like thismore than 2021-01-21
answer text <p>Under the Consumer Rights Act 2015, all terms of written contracts must be fair and transparent. If terms in a consumer contract are assessed by a court as unfair, they will not be binding on the consumer, even if the consumer has “accepted” them.</p><p> </p><p>The Government is working closely with Citizens Advice and the Consumer Protection Partnership, which brings together key partners within the consumer protection framework, to examine ways to make it easier for consumers to cancel unwanted subscriptions and avoid them facing unreasonable charges.</p> more like this
answering member printed Lord Callanan more like this
question first answered
less than 2021-01-21T16:07:25.99Zmore like thismore than 2021-01-21T16:07:25.99Z
answering member
4336
label Biography information for Lord Callanan more like this
tabling member
4719
label Biography information for Baroness Bennett of Manor Castle more like this