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62398

registered interest
date	17/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time to process a personal independence payment claim has been in each month since it was introduced.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	200972
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p /> <p /> <p>The information you have requested is not currently available.</p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 23/06/2014 14:48:52 answering member 1528 label Biography information for Sir Mike Penning
tabling member	437 label Biography information for Sir David Crausby

62401

registered interest
date	17/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claims for personal independence payment have been refused to date.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	200968
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p /> <p /> <p>The available data on the number of claims and decisions made up to 28 March 2014 has been published and is available from:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/317425/pip-statistical-release-june-2014.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/317425/pip-statistical-release-june-2014.pdf</a>.</p><p> </p><p>Between 8 April 2013 and 28 March 2014, 34,300 claims to personal independence payment had been disallowed.</p><p> </p><p>Notes:</p><p>Figures have been rounded to the nearest 100.</p><p>Figures do not include claims withdrawn prior to a decision.</p><p><strong> </strong></p><p> </p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 23/06/2014 15:08:28 answering member 1528 label Biography information for Sir Mike Penning
tabling member	437 label Biography information for Sir David Crausby

62402

registered interest
date	17/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claims have been submitted for personal independence payment in each month since its introduction.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	200969
answer	answer is ministerial correction date of answer 23/06/2014 answer text <p /> <p /> <p>Further to the figures published on 5th June 2014. The table below shows how many claims have been submitted for Personal Independence Payment:</p><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>New claims not made under Special Rules for Terminally Ill People</strong></p></td><td><p><strong>New claims made under Special Rules for Terminally Ill People</strong></p></td><td><p><strong>All PIP New Claims</strong></p></td></tr><tr><td><p><strong>Apr-13</strong></p></td><td><p>3000</p></td><td><p>200</p></td><td><p>3100</p></td></tr><tr><td><p><strong>May-13</strong></p></td><td><p>4800</p></td><td><p>200</p></td><td><p>5000</p></td></tr><tr><td><p><strong>Jun-13</strong></p></td><td><p>23000</p></td><td><p>900</p></td><td><p>23800</p></td></tr><tr><td><p><strong>Jul-13</strong></p></td><td><p>34200</p></td><td><p>1500</p></td><td><p>35700</p></td></tr><tr><td><p><strong>Aug-13</strong></p></td><td><p>30600</p></td><td><p>1300</p></td><td><p>31900</p></td></tr><tr><td><p><strong>Sep-13</strong></p></td><td><p>33800</p></td><td><p>1300</p></td><td><p>35100</p></td></tr><tr><td><p><strong>Oct-13</strong></p></td><td><p>35600</p></td><td><p>1500</p></td><td><p>37100</p></td></tr><tr><td><p><strong>Nov-13</strong></p></td><td><p>33300</p></td><td><p>1400</p></td><td><p>34700</p></td></tr><tr><td><p><strong>Dec-13</strong></p></td><td><p>22000</p></td><td><p>1200</p></td><td><p>23200</p></td></tr><tr><td><p><strong>Jan-14</strong></p></td><td><p>38000</p></td><td><p>1600</p></td><td><p>39500</p></td></tr><tr><td><p><strong>Feb-14</strong></p></td><td><p>39000</p></td><td><p>1400</p></td><td><p>40400</p></td></tr><tr><td><p><strong>Mar-14</strong></p></td><td><p>37900</p></td><td><p>1500</p></td><td><p>39500</p></td></tr><tr><td><p><strong>Apr-13 – Mar 14</strong></p></td><td><p>335100</p></td><td><p>13900</p></td><td><p>349000</p></td></tr></tbody></table><p> </p><p>· Figures have been rounded to the nearest 100, therefore totals may not sum due to rounding.</p><p>· Whether a claim is a ‘New claim made under Special Rules for Terminally Ill People' has been determined at the point of registration.</p><p> </p><p><a href="https://www.gov.uk/government/publications/personal-independence-payment-official-statistics-june-2014" target="_blank">https://www.gov.uk/government/publications/personal-independence-payment-official-statistics-june-2014</a></p><p> </p><p> </p><p> </p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 23/06/2014 15:14:44 answering member 1528 label Biography information for Sir Mike Penning
tabling member	437 label Biography information for Sir David Crausby

58433

registered interest
date	05/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Age: Discrimination
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent research his Department has (a) commissioned and (b) evaluated relating to age discrimination in (i) the work place and (ii) Jobcentre Plus.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	199242
answer	answer is ministerial correction date of answer 12/06/2014 answer text <p /> <p /> <p>The Department has not commissioned any research in the last two years specifically on age discrimination.</p><p> </p><p>(i) Previous research relating to age discrimination in the work place includes 'Attitudes to age in Britain 2010/11' – <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/214361/ihr7.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/214361/ihr7.pdf</a></p><p> </p><p>and 'Second Survey on employers' policies, practices and preferences relating to age, 2010' – <a href="http://webarchive.nationalarchives.gov.uk/20130128102031/http:/research.dwp.gov.uk/asd/asd5/rports2009-2010/rrep682.pdf" target="_blank">http://webarchive.nationalarchives.gov.uk/20130128102031/http://research.dwp.gov.uk/asd/asd5/rports2009-2010/rrep682.pdf</a></p><p> </p><p>This research was commissioned by the Department as part of wider research into the removal of the Default Retirement Age, including ‘Default Retirement Age – employer qualitative research' –</p><p><a href="http://webarchive.nationalarchives.gov.uk/20130128102031/http:/research.dwp.gov.uk/asd/asd5/rports2009-2010/rrep672.pdf" target="_blank">http://webarchive.nationalarchives.gov.uk/20130128102031/http:/research.dwp.gov.uk/asd/asd5/rports2009-2010/rrep672.pdf</a>.</p><p> </p><p>The Default Retirement Age was abolished in 2011, meaning most people can now retire when the time is right for them. Employers can now only set a fixed retirement age where it can be objectively justified in their particular circumstances, but this is open to challenge at tribunal.</p><p> </p><p>On 13 June we will be publishing ‘Fuller Working Lives – A Framework for Action'. The document outlines the business case for people to work longer at an individual, business, societal and economic level, and sets out a number of new actions the Department will be taking forward to promote fuller working lives.</p><p> </p><p>(ii) Relevant Departmental evaluations on this issue concerning Jobcentre Plus include 'How ready is Jobcentre Plus to help people in their 60s to find work?' – <a href="https://www.gov.uk/government/publications/how-ready-is-jobcentre-plus-to-help-people-in-their-60s-find-work-ihr11" target="_blank">https://www.gov.uk/government/publications/how-ready-is-jobcentre-plus-to-help-people-in-their-60s-find-work-ihr11</a> .</p><p> </p><p>Also, where possible surveys of benefit claimants are broken down by age, for example 'The Jobcentre Plus Offer: Final evaluation report' – <a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/261656/rrep852.pdf" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/261656/rrep852.pdf</a>.</p><p><strong> </strong></p><p><strong> </strong></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 12/06/2014 14:56:15 answering member 220 label Biography information for Steve Webb
tabling member	437 label Biography information for Sir David Crausby

58434

registered interest
date	05/06/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit: Bolton
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people resident in (a) Bolton North East constituency and (b) Bolton have received pension credit since 2010.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	199150
answer	answer is ministerial correction date of answer 10/06/2014 answer text <p /> <p /> <p>Statistics on pension credit are available from 100% data and are published on the Department's website at:</p><p> </p><p><a href="http://tabulation-tool.dwp.gov.uk/100pc/pc/tabtool_pc.html" target="_blank">http://tabulation-tool.dwp.gov.uk/100pc/pc/tabtool_pc.html</a></p><p> </p><p>Guidance for users is available at:</p><p> </p><p><a href="https://www.gov.uk/government/publications/dwp-tabulation-tool-guidance" target="_blank">https://www.gov.uk/government/publications/dwp-tabulation-tool-guidance</a></p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 10/06/2014 15:18:57 answering member 220 label Biography information for Steve Webb
tabling member	437 label Biography information for Sir David Crausby

46810

registered interest
date	03/04/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many complaints about (a) staff behaviour, (b) contested sanction decisions and (c) telephone line waiting times have been made against Bolton Jobcentre Plus offices in each year since 2010.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	195040
answer	answer is ministerial correction date of answer 10/04/2014 answer text <p /> <p /> <p>Until July 2012, when a new process for handling and recording customer feedback was introduced, complaints were not formally categorised. It has therefore not been possible to accurately identify the requested data prior to that date. In addition, contested sanction decisions are subject to the appeals and reconsideration process and are not categorised as complaints. The information we are able to provide for Bolton Jobcentre is as follows:</p><p> </p><table><tbody><tr><td><p>Period</p></td><td><p>Staff behaviour</p></td><td><p>Telephone line waiting times</p></td></tr><tr><td><p>01/07/2012 – 31/12/2012</p></td><td><p>5</p></td><td><p>0</p></td></tr><tr><td><p>01/01/2013 – 31/12/2013</p></td><td><p>20</p></td><td><p>0</p></td></tr><tr><td><p>01/01/14 – 31/03/14</p></td><td><p>12</p></td><td><p>0</p></td></tr></tbody></table> answering member constituency Wirral West answering member printed Esther McVey question first answered 10/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	437 label Biography information for Sir David Crausby

46815

registered interest
date	03/04/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the take-up of pension credit by eligible pensioners.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	195042
answer	answer is ministerial correction date of answer 07/04/2014 answer text <p /> <p /> <p>We are committed to ensuring pensioners receive the benefits they are entitled to.</p><p>DWP's National Partnerships Team works with over 4,400 customer representative organisations, both nationally and locally, to provide a wide range of advice and support for pensioners.</p><p> </p><p>DWP has also introduced a web-based Pension Credit toolkit at <a href="https://www.gov.uk/government/publications/pension-credit-toolkit" target="_blank">https://www.gov.uk/government/publications/pension-credit-toolkit</a></p><p>Its purpose is to provide customer representative organisations with all the information needed in order to talk to pensioners about Pension Credit. In partnership with Age UK, local authorities and other groups, a structured campaign was undertaken to create awareness of the Toolkit amongst those who support our customers.</p><p> </p><p>DWP makes information available in various locations (for example, our website at <a href="https://www.gov.uk/browse/benefits" target="_blank">https://www.gov.uk/browse/benefits</a> and leaflets are available from our DWP Information Line on 0845 7313233) to ensure that people are aware of the benefits to which they may be entitled and how to claim them.</p><p> </p><p>We also have capacity through the Age Action Alliance to raise awareness of Pension Credit with its members which includes older people's forums and linked organisations from across the UK.</p> answering member constituency Thornbury and Yate answering member printed Steve Webb question first answered 07/04/2014 12:00:00 answering member 220 label Biography information for Steve Webb
tabling member	437 label Biography information for Sir David Crausby

46963

registered interest
date	03/04/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer to the hon. Member for Birkenhead, of 18 November 2013, Official Report, column 674W, on jobseeker's allowance, what assessment he has made of the (a) monitoring system which checks that sanctions by Jobcentre Plus staff are applied appropriately and (b) outcome of independent reviews undertaken into sites making exceptional numbers of referrals of clients to decision makers.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	195147
answer	answer is ministerial correction date of answer 09/04/2014 answer text <p /> <p /> <p>It is for local and district management to ensure Jobcentre Plus staff apply labour market conditionality fairly and consistently, taking into account individual claimant circumstances; and to make sure referrals to decision makers are appropriate and of consistently good quality.</p><p> </p><p>Independent reviews undertaken last year suggested that referral rates were appropriate. Findings from those reviews are fed back into operations to help inform ongoing monitoring and delivery.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 09/04/2014 12:00:00 answering member 4084 label Biography information for Esther McVey
tabling member	437 label Biography information for Sir David Crausby

44473

registered interest
date	20/03/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he has taken to ensure that key information from his forthcoming announcement on the future of the Independent Living Fund is clearly communicated to recipients of payments from the Fund.
tabling member constituency	Bolton North East
tabling member printed	Mr David Crausby
uin	193001
answer	answer is ministerial correction date of answer 25/03/2014 answer text <p /> <p /> <p>I announced on 6 March that the Independent Living Fund will close on 30 June 2015 and that responsibility and funding for all the care and support needs of current users will transfer to English local authorities and to the devolved administrations in Scotland and Wales. <br /> <br /> </p><p>The Independent Living Fund took immediate and comprehensive action to ensure that this decision was communicated to users of the fund. Details of the decision, including a link to the written statement, were published on its website on 6 March. Individual letters and an information sheet were issued by post to all users (or their representatives), on 12 March. For the following week, the Independent Living Fund also operated extended telephone hours to handle any follow-up questions from users. </p><p><strong> </strong></p> answering member constituency Hemel Hempstead answering member printed Mike Penning question first answered 25/03/2014 12:00:00 answering member 1528 label Biography information for Sir Mike Penning
tabling member	437 label Biography information for Sir David Crausby