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1187059

registered interest
date	23/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she has taken to (a) protect public-facing universal credit and jobcentre staff and (b) limit their social interaction since 16 March 2020.
tabling member constituency	Wentworth and Dearne
tabling member printed	John Healey
uin	33409
answer	answer is ministerial correction date of answer 31/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><del class="ministerial">The Department is taking all appropriate steps to protect colleagues and customers, in line with Government advice.</del></p><p><ins class="ministerial">DWP has always followed Public Health England guidelines on social distancing. As of 24th March, Jobcentres are only offering face-to-face appointments – conducted in accordance with PHE guidelines on social distancing - for the small number of claimants who would otherwise not be able to receive support. This helps us to continue to deliver our critical services whilst keeping our customers and staff safe.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 31/03/2020 10:07:19 question first ministerially corrected 15/04/2020 14:58:39 answering member 4513 label Biography information for Mims Davies previous answer version 15509 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	400 label Biography information for John Healey

1187061

registered interest
date	23/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to provide (a) phone and (b) online appointments for new universal credit claimants.
tabling member constituency	Wentworth and Dearne
tabling member printed	John Healey
uin	33410
answer	answer is ministerial correction date of answer 31/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><del class="ministerial">The Department is taking all appropriate steps to protect colleagues and customers, in line with Government advice.</del></p><p><ins class="ministerial">We have temporarily suspended the requirement for face-to-face Jobcentre Plus appointments for all claimants in Universal Credit, Job Seekers’ Allowance (JSA), Employment Support Allowance (ESA) and Income Support. Advances for all new UC claimants are now available online / via phone, with no requirement to attend a job centre.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 31/03/2020 10:07:19 question first ministerially corrected 15/04/2020 14:58:26 answering member 4513 label Biography information for Mims Davies previous answer version 15510 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	400 label Biography information for John Healey

1187062

registered interest
date	23/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether new universal credit claimants have been required to attend in-person appointments after a phone assessment since 16 March 2020.
tabling member constituency	Wentworth and Dearne
tabling member printed	John Healey
uin	33411
answer	answer is ministerial correction date of answer 31/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><del class="ministerial">The Department is taking all appropriate steps to protect colleagues and customers, in line with Government advice.</del></p><p><ins class="ministerial">We have temporarily suspended the requirement for face-to-face Jobcentre Plus appointments for all claimants in Universal Credit, Job Seekers’ Allowance (JSA), Employment Support Allowance (ESA) and Income Support. Advances for all new UC claimants are now available online / via phone, with no requirement to attend a job centre.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 31/03/2020 10:07:19 question first ministerially corrected 15/04/2020 14:58:09 answering member 4513 label Biography information for Mims Davies previous answer version 15511 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	400 label Biography information for John Healey

1187250

registered interest
date	23/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he will take to increase staffing of the universal credit helpline in response to increasing demand as a result of the covid-19 outbreak.
tabling member constituency	Brent Central
tabling member printed	Dawn Butler
uin	33438
answer	answer is ministerial correction date of answer 31/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><del class="ministerial">The Department is taking all appropriate steps to protect colleagues and customers, in line with Government advice.</del></p><p><ins class="ministerial">Our priority as a Department is ensuring people get their benefit payments and that we can continue to support those who need us the most. We have mobilised our robust business continuity plans to ensure we can do just that. We are already redeploying 10,000 staff from other parts of DWP and are also recruiting additional staff to assist with the processing of claims, including support from other government departments and the private sector.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 31/03/2020 10:07:19 question first ministerially corrected 15/04/2020 14:57:56 answering member 4513 label Biography information for Mims Davies previous answer version 15512 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	1489 label Biography information for Dawn Butler

1186821

registered interest
date	20/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure her Department has adequate capacity to process new social security applications resulting from the outbreak of covid-19.
tabling member constituency	Midlothian
tabling member printed	Owen Thompson
uin	32705
answer	answer is ministerial correction date of answer 25/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><ins class="ministerial">Our priority as a Department is ensuring people get their benefit payments and that we can continue to support those who need us the most. We have mobilised our robust business continuity plans to ensure we can do just that. We are already redeploying 10,000 staff from other parts of DWP and are also recruiting additional staff to assist with the processing of claims, including support from other government departments and the private sector.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 25/03/2020 15:02:40 question first ministerially corrected 15/04/2020 14:59:19 answering member 4513 label Biography information for Mims Davies previous answer version 14669 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4482 label Biography information for Owen Thompson

1186824

registered interest
date	20/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will publish written guidance for jobcentre staff on benefit claimants who are self-isolating and therefore not able to meet work-related requirements including where there is a vulnerable member of the household other than the claimant.
tabling member constituency	Putney
tabling member printed	Fleur Anderson
uin	32738
answer	answer is ministerial correction date of answer 25/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><ins class="ministerial">Recognising the need for DWP staff to focus on the processing of claims, we will not be checking conditionality compliance with work search requirements for the next three months. This means no sanctions should be applied for that reason for the next three months, though we still encourage people who can work to seek work. Regulations will be introduced to bring this change into effect. </ins><br /></p><p><ins class="ministerial">We have taken the decision to temporarily suspend the requirement for face-to-face Jobcentre Plus appointments from 19th March for all claimants in Universal Credit, Job Seekers’ Allowance (JSA), Employment Support Allowance (ESA) and Income Support. This means that claimants are not expected to contact their Jobcentre Plus while this temporary suspension is in place. They will continue to receive benefits as normal and they will not be sanctioned for not taking part in interviews with Jobcentres. </ins></p><p><ins class="ministerial">All Jobcentre staff have received updated guidance, which has been reinforced through calls with team leaders.</ins></p><p><ins class="ministerial">Claimants have also been informed by text message and via their online journals that they are no longer required to attend appointments. Additional information will also be provided in the FAQs accessible through a claimant’s online account.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 25/03/2020 15:03:02 question first ministerially corrected 15/04/2020 14:59:02 answering member 4513 label Biography information for Mims Davies previous answer version 14670 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	4788 label Biography information for Fleur Anderson

1186852

registered interest
date	20/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if she will make universal credit payable in advance for all new claimants in response to the covid-19 outbreak; and if she will make a statement.
tabling member constituency	Kilmarnock and Loudoun
tabling member printed	Alan Brown
uin	32699
answer	answer is ministerial correction date of answer 25/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del> <ins class="ministerial">New Claims Advances are available to support those in immediate financial need until their first Universal Credit payment is made and the Department is committed to delivering advances as soon as possible to people who have requested them. It is for the claimant to choose to opt for an advance and it would not be appropriate for the department to require new claimants to have an advance.</ins></p> answering member constituency Colchester answering member printed Will Quince question first answered 25/03/2020 12:56:22 question first ministerially corrected 15/04/2020 15:02:32 answering member 4423 label Biography information for Will Quince previous answer version 14657 answering member constituency Colchester answering member printed Will Quince answering member 4423 label Biography information for Will Quince
tabling member	4470 label Biography information for Alan Brown

1187058

registered interest
date	20/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure limited social interaction in relation to appointments for new universal credit claimants since 16 March 2020.
tabling member constituency	Wentworth and Dearne
tabling member printed	John Healey
uin	33408
answer	answer is ministerial correction date of answer 31/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><del class="ministerial">The Department is taking all appropriate steps to protect colleagues and customers, in line with Government advice.</del></p><p><ins class="ministerial">DWP has always followed Public Health England guidelines on social distancing. As of 24th March, Jobcentres are only offering face-to-face appointments – conducted in accordance with PHE guidelines on social distancing - for the small number of claimants who would otherwise not be able to receive support. This helps us to continue to deliver our critical services whilst keeping our customers and staff safe.</ins></p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 31/03/2020 10:07:19 question first ministerially corrected 15/04/2020 14:58:50 answering member 4513 label Biography information for Mims Davies previous answer version 15508 answering member constituency Mid Sussex answering member printed Mims Davies answering member 4513 label Biography information for Mims Davies
tabling member	400 label Biography information for John Healey

1186422

registered interest
date	19/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Zero Hours Contracts: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support her Department is providing to people on zero-hours contracts whose employment has been terminated as a result of covid-19 and do not qualify for Statutory Sick Pay because they are not self-isolating.
tabling member constituency	Harlow
tabling member printed	Robert Halfon
uin	32138
answer	answer is ministerial correction date of answer 24/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances and we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><ins class="ministerial">The Government has been clear in its commitment to support those affected in these difficult times and we have made a number of changes to the welfare system in the past fortnight to ensure people are supported in doing this. These changes include:</ins><br /></p><ul><li><ins class="ministerial">making it easier to access benefits. Those applying for Contributory ESA will be able to claim from day 1 – as opposed to day 8 - and we have removed the need for face-to-face assessment. Both Universal Credit and Contributory ESA can now be claimed by phone or online;</ins></li><li><ins class="ministerial">increasing the standard allowance of Universal Credit and working tax credit for this year by around £1000 per year;</ins></li><li><ins class="ministerial">temporarily relaxing the application of the Minimum Income Floor (MIF) for all self-employed claimants affected by the economic impact of COVID-19 to ensure that the self-employed can access UC at a more generous rate; and</ins></li><li><ins class="ministerial">increasing in the Local Housing Allowance rates for Universal Credit and Housing Benefit claimants so that it covers the cheapest third of local rents – which is on average £600 in people’s pockets.</ins></li></ul><p><ins class="ministerial">Together, these measures represent an injection of over £6.5 billion into the welfare system.</ins></p><p><ins class="ministerial">The Chancellor has also confirmed that, depending on their status, workers on zero hours contracts may be eligible for the Coronavirus Job Retention Scheme and we would urge people to explore this avenue too.</ins></p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 24/03/2020 11:57:37 question first ministerially corrected 15/04/2020 15:01:33 answering member 4105 label Biography information for Justin Tomlinson previous answer version 14226 answering member constituency North Swindon answering member printed Justin Tomlinson answering member 4105 label Biography information for Justin Tomlinson
tabling member	3985 label Biography information for Robert Halfon

1186500

registered interest
date	19/03/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Winter Fuel Payment: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department has plans to extend the winter fuel allowance for recipients who (a) have to self-isolate or (b) are diagnosed with covid-19.
tabling member constituency	Wallasey
tabling member printed	Ms Angela Eagle
uin	32053
answer	answer is ministerial correction date of answer 24/03/2020 answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><ins class="ministerial">There are no plans to extend the winter fuel allowance scheme. </ins></p><p><ins class="ministerial">The Department for Business, Energy and Industrial Strategy has, however, published a series of measures designed to help those affected by the coronavirus outbreak with the cost of their energy bills. </ins></p><p><ins class="ministerial">Further information on the measures is available here:</ins></p><p><ins class="ministerial"><a href="https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19" target="_blank">https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19</a></ins></p> answering member constituency Hexham answering member printed Guy Opperman question first answered 24/03/2020 14:36:54 question first ministerially corrected 15/04/2020 15:03:49 answering member 4142 label Biography information for Guy Opperman previous answer version 14287 answering member constituency Hexham answering member printed Guy Opperman answering member 4142 label Biography information for Guy Opperman
tabling member	491 label Biography information for Dame Angela Eagle