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1024003

registered interest
date	12/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the number of payments of universal credit paid to claimants on time and correct at (a) first assessment and (b) second assessment; what the average amount of time taken has been to resolve such payments; and what the longest outstanding claim has been by number of weeks before it was resolved in (i) Merthyr Tydfil, (ii) South Wales and (iii) the UK.
tabling member constituency	Merthyr Tydfil and Rhymney
tabling member printed	Gerald Jones
uin	201719
answer	answer is ministerial correction date of answer 20/12/2018 answer text <p>Universal Credit Full Service rolled out in Merthyr Tydfil and Rhymney on 27 June 2018. For new claims to Universal Credit Full Service in ‘Merthyr Tydfil and Rhymney constituency’, that were due a first payment in August 2018, our internal data shows that 85% were paid in full on time and 92% were paid in part on time. The information requested for data on payment timeliness for second assessment period payments is not held as the sample size is not sufficient to provide a robust measure of payment timeliness for these claims.</p><p> </p><p>The information requested for data on payment timeliness details for South Wales is not held.</p><p> </p><p>Our most recent payment timeliness statistics for claims in Great Britain have been published on gov.uk and can be accessed at:</p><p><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/755723/universal-credit-statistics-to-11-october-2018.pdf" target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/755723/universal-credit-statistics-to-11-october-2018.pdf</a></p><p> </p><p>This shows that for Great Britain, for first Assessment Periods where the payment was due in August 18: 84% were paid in full on time, and 89% paid in part on time. Our internal data shows for second Assessment Periods where the payment was due in August 18: 92% were paid in full on time and 96% paid in part on time.</p><p> </p><p>Social Security is a devolved matter in Northern Ireland and the delivery of Universal Credit in Northern Ireland is the responsibility of the Department for Communities, part of the Northern Ireland Executive.</p><p> </p><p>To provide analysis of the longest wait for payment would incur disproportionate cost as the information is not readily available.</p><p> </p><p>In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, or having outstanding verification issues, such as housing costs and self-employed earnings. In order to support claimants to claim, we have taken steps to improve verification processes. For example, we have listened to feedback and built processes into the system to make it easier and quicker for people to verify their housing costs, for example through the landlord portal.</p><p>For anyone waiting for their first Universal Credit payment, advances are available, so no one should be left without means of support.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/12/2018 09:47:50 answering member 4014 label Biography information for Sir Alok Sharma previous answer version 92378 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4501 label Biography information for Gerald Jones

1024070

registered interest
date	12/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit advance payments have been paid on the day on which they have been applied for.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	201746
answer	answer is ministerial correction date of answer 17/12/2018 answer text <p>The data requested is not held. We aim to pay advances on Universal Credit within 72 hours. However, an advance can be paid on the same day the claimant applies if they or their household would suffer genuine hardship if they had to wait 72 hours for the payment.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 17/12/2018 17:45:38 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4662 label Biography information for Ruth George

1024071

registered interest
date	12/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people who have applied for a universal credit advance payment have been unsuccessful in that application.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	201747
answer	answer is ministerial correction date of answer 21/12/2018 answer text <p>The data requested is not held for unsuccessful applications for Universal Credit advances made in person or by telephone. For applications made online, to provide the data would incur disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 21/12/2018 11:29:52 answering member 4014 label Biography information for Sir Alok Sharma previous answer version 92377 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4662 label Biography information for Ruth George

1024072

registered interest
date	12/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what information his Department holds on what proportion of universal credit advance payments for (a) childcare, (b) housing and (c) childcare and housing costs.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	201748
answer	answer is ministerial correction date of answer 17/12/2018 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p><p><strong> </strong></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 17/12/2018 17:44:35 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4662 label Biography information for Ruth George

1024077

registered interest
date	12/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many universal credit claimants have had their payments reduced as a result of being paid two consecutive months salaries in a single assessment period as a result of their payment dates.
tabling member constituency	Clwyd South
tabling member printed	Susan Elan Jones
uin	201684
answer	answer is ministerial correction date of answer 17/12/2018 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 17/12/2018 17:41:16 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	3956 label Biography information for Susan Elan Jones

1023051

registered interest
date	10/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate the Government has made of the number of people at risk of experiencing rising debt as a result of the six week transitory wait from legacy to universal credit.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	200652
answer	answer is ministerial correction date of answer 13/12/2018 answer text <p>I refer the hon. Member to my answer the response to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-11-29/197443/" target="_blank">197443</a> on 4 December 2018.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 13/12/2018 16:41:32 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4124 label Biography information for Chi Onwurah

1020873

registered interest
date	07/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that direct payments from universal credit to landlords of rent and arrears continue (a) when a claimant moves from live to full universal credit service and (b) during the managed migration process.
tabling member constituency	Liverpool, Walton
tabling member printed	Dan Carden
uin	200161
answer	answer is ministerial correction date of answer 12/12/2018 answer text <p>When moving from a live service claim to a full service claim on Universal Credit, claimants must re-declare their housing costs and for claimants in Social Rented Sector properties their landlord will need to re-verify their housing costs. The Alternate Payment Arrangements (APAs) that they had on the live service, including a Managed Payment to Landlords (MTPL), will be visible to their Case Manager who will be able to transfer these across once their housing costs have been verified. The claimants next APA review date is also transferred to the Full Service.</p><p> </p><p>Our Trusted Partner scheme allows social landlords to play a key role in engaging with their tenants who are on Universal Credit, helping those who can’t manage their housing payments to access the support available and to help put managed payments in place where appropriate. We are rolling out the scheme alongside the Landlord Portal, which provides social landlords with the ability to submit information directly to the Universal Credit online system, supporting the timely and accurate payment of housing costs to Universal Credit claimants.</p><p> </p><p>Last year we made changes to the guidance to ensure that when Private Sector Housing Benefit claimants move onto Universal Credit, we know whether they had their rent paid directly to their landlord and why. This allows DWP staff to determine whether a managed payment to the landlord for the Universal Credit claim may need to be applied and will prompt a conversation with the claimant. This will be the case for claimants who move over as part of the managed migration process.</p><p> </p><p>Claimants in Scotland may choose to have the relevant housing costs in their award paid directly to their landlord as part of the Universal Credit Scottish Flexibilities. The Universal Credit Scottish Flexibilities are a matter for the Scottish Government as part of the Scotland Act 2016 and is their policy.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/12/2018 10:48:50 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4651 label Biography information for Dan Carden

1020601

registered interest
date	06/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what her policy is on the provision of Departmental (a) guidance and (b) information to people that are subject to universal credit migration.
tabling member constituency	West Lancashire
tabling member printed	Rosie Cooper
uin	199829
answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>I refer the hon. Member to the answer to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&amp;max=20&amp;questiontype=AllQuestions&amp;house=commons%2clords&amp;uin=197657" target="_blank">197657</a> published on 10<sup>th</sup> December.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 11/12/2018 18:08:06 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1538 label Biography information for Rosie Cooper

1020720

registered interest
date	06/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the effect of the introduction of universal credit on the level of demand for councils’ Local Welfare Provision schemes by people experiencing financial difficulties.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	199908
answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>Local Welfare Provision Schemes are local schemes to help claimants in urgent need following an emergency or unforeseen event and have no other source of help.</p><p>These schemes are administered and determined by local authorities in England, while in Scotland and Wales this is a devolved matter. Therefore, we have not assessed the demand for Local Welfare provision as a result of the introduction of Universal Credit.</p><p> </p><p>Following Autumn Budget 2017, the Department has introduced a range of measures to support claimants and ensure no one has to experience hardship at the point of claim. These include: making advances of up to 100% of the indicative award available (from the start of a claim) and increasing the repayment period to 12 months, removing the 7 waiting days; providing an additional payment of 2 weeks of Housing Benefit to support claimants when they transition to Universal Credit; and changing how claimants in temporary accommodation receive support for their housing costs.</p><p> </p><p>Measures introduced at Autumn Budget 2018 will provide further assistance for claimants over the next few years. These include reducing, from October 2019, the maximum rate at which deductions can be made from a Universal Credit award from 40% to 30% of the standard allowance, with the period over which these recoveries are made extended from 12 to 16 months in October 2021. Payment of Income Support and the income related elements of Employment and Support Allowance and Jobseeker’s Allowance will continue for two weeks after a claim for Universal Credit has been made, effective from July 2020, benefitting 1.1 million households. Additionally, from April 2019, there will be a £1000 increase in work allowances from April 2019, which will provide a £630 boost for households with children, and for people with disabilities.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 11/12/2018 18:06:52 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1020731

registered interest
date	06/12/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that people who (a) cannot access the internet and (b) are not allowed to access the internet can claim universal credit.
tabling member constituency	Liverpool, Walton
tabling member printed	Dan Carden
uin	199912
answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>Most people claiming Universal Credit will be able to access and navigate the internet, to make and maintain their Universal Credit account. Our published Universal Credit Claimant Survey found that 98 per cent of claimants did claim online, and the majority of those said they found the claim process overall to be straightforward. However, we recognise that some people will need help.</p><p> </p><p>For those requiring help, assistance is available through Universal Support. On 1 October 2018 we announced the Department’s new partnership with Citizens Advice and Citizens Advice Scotland, who will fully deliver Universal Support from April 2019. This partnership will ensure we are offering a consistent approach nationally for our most vulnerable customers.</p><p> </p><p>Assisted Digital Support, which is a component of Universal Support, provides help, support and skills claimants need to make and maintain their digital account online. Further support is offered via training courses which claimants are referred to by their work coaches.</p><p> </p><p>Additionally, all jobcentres across the country have Wi-Fi and computers available for claimants to access the internet. For those few that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline. The Universal Credit Service Centre will establish the best means of support available, and in exceptional circumstances, a home visit can be arranged to support a claimant in making and maintaining their claim.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 199801 question first answered 11/12/2018 18:06:43 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4651 label Biography information for Dan Carden