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<p>Motability is an independent registered charity. The Department works closely
with Motability and facilitates the transfer of benefit to Motability on behalf of
those claimants who have chosen to join the Motability schemes.</p><p>Responsibility
for the charity’s policies and operational strategy falls to the Governors and Director
of Motability. Motability is wholly responsible for the administration of the Motability
scheme including collating its own management information. Questions about the number
of cars and scooters allocated by Motability can be sent to: Declan O'Mahony, Director,
Motability, Warwick House, Roydon Road, Harlow, Essex CM19 5PX.</p><p>Information
about complaints received about Motability is not available and can only be obtained
at disproportionate cost.</p>
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