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answering dept short name	Work and Pensions
min question first answered	2017-11-13T15:17:02.327Z
tabling member constituency	Redcar
ddp modified	2017-12-14T20:02:48.225Z

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

806676

registered interest

date

14/12/2017

answering body

Department for Work and Pensions

answering dept id

answering dept short name

Work and Pensions

answering dept sort name

Work and Pensions

hansard heading

Jobcentre Plus: Training

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Work and Pensions, what steps his Department has taken to ensure staff at a JobCentre Plus are adequately trained in their duties to improve the level of claimant satisfaction rates.

tabling member constituency

Redcar

tabling member printed

Anna Turley

uin

119752

answer

is ministerial correction

date of answer

19/12/2017

answer text

<p>The Department has effective processes to identify individual training needs, resulting in role specific learning, including the provision of excellent customer service. This is underpinned by workplace consolidation activities observed by managers, which supports individuals to continuously improve and develop their skills and knowledge.</p>

answering member constituency

East Hampshire

answering member printed

Damian Hinds

question first answered

19/12/2017 14:38:42

answering member

3969

label	Biography information for Damian Hinds

tabling member

4449

label	Biography information for Anna Turley