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1011420

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what proportion of (a) employment support allowance mandatory reconsiderations and (b) personal independence payment mandatory reconsiderations her Department has contacted a claimant's GP or specialist to request medical evidence in the last 12 months; and what guidance his Department provides on when it is appropriate to contact a claimant's GP or specialist.
tabling member constituency	Birmingham, Hall Green
tabling member printed	Mr Roger Godsiff
uin	194024
answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>The information requested is not recorded centrally and could only be obtained at disproportionate cost.</p><p><strong> </strong></p><p>The guidance for both benefits tells claimants that when making their claim they should provide the evidence that they already hold and that they should not request additional evidence for which they may need to pay, for example from their GP. If further medical evidence is required this will be requested by the Assessment Provider at no cost to the claimant. At Mandatory Reconsideration the guidance encourages claimants to share any <em>new</em> medical evidence they may have received since their original claim. The instructions in relation to claims and Mandatory Reconsideration are clearly signposted for both benefits.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 26/11/2018 17:42:49 answering member 4071 label Biography information for Sarah Newton
tabling member	304 label Biography information for Mr Roger Godsiff

1011435

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure confidentiality of medical information handled by contracted employment support allowance and personal independence payment assessors.
tabling member constituency	Edinburgh North and Leith
tabling member printed	Deidre Brock
uin	194249
answer	answer is ministerial correction date of answer 28/11/2018 answer text <p>The contracts for the Departments Health Providers who are assessing the needs of claimants for Employment and Support Allowance and Personal Independence Payment include strict confidentiality clauses for the protection of personal medical information. The highest priority is placed on confidentiality, protecting the information the Health Providers hold about claimants securely. The Health Providers have detailed and strictly enforced policies relating to data protection and records management to ensure that the data they hold is dealt with in accordance with the requirements of the contracts.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 28/11/2018 16:35:35 answering member 4071 label Biography information for Sarah Newton
tabling member	4417 label Biography information for Deidre Brock

1011471

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number of claimants that have received less money as a result of moving from working tax credits to universal credit.
tabling member constituency	Bassetlaw
tabling member printed	John Mann
uin	194064
answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p><p> </p><p>Currently, claimants moving from existing benefits to Universal Credit will only do so because they will have had a change in their circumstances that would previously, under the legacy system, have triggered a new claim to benefits or tax credits. In such circumstances they would always have had their entitlement calculated based on the rules of their new benefit. This principle has been maintained for those moving to Universal Credit.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 26/11/2018 16:18:58 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1387 label Biography information for Lord Mann

1011490

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claims have been made for universal credit hardship payments.
tabling member constituency	Bexleyheath and Crayford
tabling member printed	Sir David Evennett
uin	194072
answer	answer is ministerial correction date of answer 29/11/2018 answer text <p>I refer the hon. Member to the answer I gave to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-05-24/147952/" target="_blank">147952</a> on 4 June.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 29/11/2018 18:41:01 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	1198 label Biography information for Sir David Evennett

1011491

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Greater London
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of working people in receipt of top-up benefits are resident in (a) Bexleyheath and Crayford constituency, (b) Bexley Borough, and (c) London.
tabling member constituency	Bexleyheath and Crayford
tabling member printed	Sir David Evennett
uin	194073
answer	answer is ministerial correction date of answer 11/12/2018 answer text <p>The numbers of in work families receiving tax credits are in table 1.1 of the Child and Working Tax Credits statistics: finalised annual awards - 2016 to 2017 published by HMRC which can be accessed at:</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/720570/Main_publication_-_final_tables.xlsx" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/720570/Main_publication_-_final_tables.xlsx</a></p><p> </p><p>Geographical breakdowns including constituency level figures are available at:</p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/720739/Main_geographical_-_final_tables.xlsx" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/720739/Main_geographical_-_final_tables.xlsx</a></p><p> </p><p>Universal Credit and Housing Benefit statistics for Great Britain are regularly published and the latest statistics for October 2018 and August 2018 respectively can be accessed at:</p><p><a href="https://stat-xplore.dwp.gov.uk" target="_blank">https://stat-xplore.dwp.gov.uk</a></p><p> </p><p>Guidance for users is available at:</p><p><a href="https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p><p><strong> </strong></p><p>The information available for the number of employed individuals that are in receipt of Income Support, Jobseeker’s Allowance and Employment and Support Allowance across geographical areas can be found in the table in the document attached.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 11/12/2018 11:29:17 answering member 4014 label Biography information for Sir Alok Sharma attachment 1 file name PQ194073 table.docx title Table-working people in receipt of IS, JSA or ESA
tabling member	1198 label Biography information for Sir David Evennett

1011496

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit payments had a deduction in the latest month for which data is available.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	194147
answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>For eligible claims to Universal Credit Full Service due a payment in September 2018, 55% (490,000 claims) had a deduction (which may include for advances, sanctions, fraud penalties, and other deductions).</p><p>The information for claims with deductions above 20 per cent of their standard allowance is as follows:</p><p>a. 12% (61,000 claims) had deductions at 40% of the Standard Allowance (7% of all eligible claims)</p><p>b. 28% (138,000 claims) had deductions above 30% of the Standard Allowance (15% of all eligible claims)</p><p>c. 47% (232,000 claims) had deductions above 20% of their Standard Allowance (26% of all eligible claims).</p><p><strong>Notes: </strong><strong><br></strong>Claim numbers are rounded to the nearest 1,000</p><p>Claim numbers may not match official statistics caseloads due to methodological differences.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 194148 question first answered 26/11/2018 17:30:08 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4523 label Biography information for Catherine West

1011497

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of universal credit claimants who have a level of deduction from the standard allowance have a reduction of (a) the 40 per cent cap and (b) above the 30 per cent level (c) above the 20 per cent level in the most recent month for which data is available.
tabling member constituency	Hornsey and Wood Green
tabling member printed	Catherine West
uin	194148
answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>For eligible claims to Universal Credit Full Service due a payment in September 2018, 55% (490,000 claims) had a deduction (which may include for advances, sanctions, fraud penalties, and other deductions).</p><p>The information for claims with deductions above 20 per cent of their standard allowance is as follows:</p><p>a. 12% (61,000 claims) had deductions at 40% of the Standard Allowance (7% of all eligible claims)</p><p>b. 28% (138,000 claims) had deductions above 30% of the Standard Allowance (15% of all eligible claims)</p><p>c. 47% (232,000 claims) had deductions above 20% of their Standard Allowance (26% of all eligible claims).</p><p><strong>Notes: </strong><strong><br></strong>Claim numbers are rounded to the nearest 1,000</p><p>Claim numbers may not match official statistics caseloads due to methodological differences.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 194147 question first answered 26/11/2018 17:30:08 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4523 label Biography information for Catherine West

1011514

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the maximum proportion of universal credit which can be deducted for claimant rent arrears will change as a result of Budget 2018.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	194161
answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>Although Autumn Budget 2018 announced a reduction (applying from October 2019) in the overall maximum rate of deductions from Universal Credit from 40% to 30%, the maximum proportion of Universal Credit which can be deducted for claimant rent arrears has not changed and remains between 10 and 20 per cent.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 26/11/2018 18:28:55 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4400 label Biography information for Margaret Greenwood

1011515

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in what circumstances the repayment of an advance can be deducted from a claimant's universal credit in addition to the maximum proportion that can be deducted for other debts.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	194162
answer	answer is ministerial correction date of answer 26/11/2018 answer text <p>There are no circumstances in which the repayment of an advance can be taken in excess of 40% of a claimant’s Universal Credit standard allowance.*</p><p> </p><p>From October 2019, we will reduce the maximum rate at which deductions can be made from a Universal Credit award from 40% to 30% of the standard allowance. This will ensure that those on Universal Credit are supported to repay debts in a more sustainable and manageable way. From October 2021, we will also increase the period over which advances will be recovered, from 12 to 16 months.</p><p> </p><p>* The addition of a subsequent deduction such as for rent, gas or electricity arrears may take the overall level of deductions to over 40% in a small number of cases. In these circumstances the advance repayments do not themselves take the claimant over the threshold, rather the additional deductions are made to protect claimant welfare by preventing disconnection or eviction.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 26/11/2018 17:30:26 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4400 label Biography information for Margaret Greenwood

1011516

registered interest
date	21/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average waiting time is for a person calling the universal credit helpline to be connected to an agent.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	194163
answer	answer is ministerial correction date of answer 28/11/2018 answer text <p>Universal Credit is a 24 hour, seven day a week digital service that allows claimants to check their Universal Credit benefit payments, notify us of changes and record notes via an online journal facility. We also see claimants regularly face-to-face in jobcentres and they can contact us via the telephone outside of these appointments. In addition, this summer we introduced a new approach where established claimants who call the Universal Credit helpline are connected directly to the person or team who are dealing with the case.</p><p> </p><p>The average waiting time for a person calling the Universal Credit Full Service helpline in the month of October 2018 was 3 minutes and 58 seconds.</p><p> </p><p>Our Average Speed of Answer (ASA) measure is the average customer wait time from the point of entering a queue to connection to an agent. This excludes any time spent in pre-queue messaging and any wait time for calls ultimately abandoned by callers prior to answer.</p><p> </p><p>Notes:</p><p> </p><p>Data Source: BT - OPMIS and Historical Management Information (GI2 – HMI)</p><p>Outsourced partner data is included.</p><p>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p><p> </p> answering member constituency Reading West answering member printed Alok Sharma question first answered 28/11/2018 10:31:50 answering member 4014 label Biography information for Sir Alok Sharma previous answer version 87211 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4400 label Biography information for Margaret Greenwood