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<p /> <p>DWP is constantly seeking ways to improve services for people with Hidden
Impairment (HI) conditions including Dyslexia. We recognise that, with appropriate
reasonable adjustment support, many people with HI have the skills and talent to gain
and keep employment.</p><p> </p><p>A claimant who has difficulty making their claim
for benefit online because of dyslexia or a similar condition can call 0800 055 6688
and receive personal help.</p><p> </p><p>When such claimants need additional support
to complete a job application, draft a CV or prepare for an interview, their Jobcentre
Plus Work Coach can offer initial advice. Most Jobcentre Plus offices now have Claimant
Computer Suites manned by Customer Service staff. These suites provide free internet
access in Jobcentres to aid claimants in their job search activity and support them
with the on-line claim process. Staff can use these facilities to help claimants to
navigate around the internet and assist with job searches or on-line claims.</p><p>
</p><p>If the individual requires further specialist support they could make an appointment
with a Jobcentre Plus Disability Employment Adviser (DEA), or their Work Coach can
signpost them to local sources of specialist support, such as Work Clubs, third sector
organisations or the National Careers Service.</p>
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