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<p>Mortgage arrears nationally remain at historically low levels for the last six
and twelve months.</p><p> </p><p>Where mortgage borrowers do fall in financial difficulty,
Financial Conduct Authority guidance requires firms to offer tailored support. This
could include a range of measures depending on individual circumstances.</p><p> </p><p>The
Government has also taken a number of measures aimed at helping people to avoid repossession,
including Support for Mortgage Interest (SMI) loans for those in receipt of an income-related
benefit, and protection in the courts through the Pre-Action Protocol, which makes
it clear that repossession must always be the last resort for lenders.</p>
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