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1674510

registered interest
date	30/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Avanti West Coast: Catering
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the Written Answer by Baroness Vere of Norbiton on 27 September (HL10350), what text is included in Avanti's National Rail Contract on the provision of catering in first class.
tabling member printed	Lord Blencathra
uin	HL755
answer	answer is ministerial correction date of answer 06/12/2023 answer text <p>The provision of First-Class Catering is included in the Continuing Ancillary Services Document which sets out services that are required to be carried over from the previous Franchise Agreement. Clause 4.5 of the National Rail Contract states that the operator shall continue to provide any Continuing Ancillary Service and not vary the terms or stop providing without the Secretary of State’s prior approval.</p> answering member printed Lord Davies of Gower question first answered 06/12/2023 15:46:14 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	497 label Biography information for Lord Blencathra

1672979

registered interest
date	27/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Euston Station: Disability
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 27 November (HL339), why the steel sidebars on the disability buggies at Euston station were replaced in the last two weeks; what was the cost of installing the original ones and replacing them with the new ones; and who was responsible for making the decision on both sets of bars.
tabling member printed	Lord Blencathra
uin	HL585
answer	answer is ministerial correction date of answer 06/12/2023 answer text <p>Following an incident involving a passenger on one of the buggies at Euston Station, Network Rail undertook a safety investigation. One of the outputs from the investigation was to ensure safety bars were present on all buggies. Network Rail found that the design of the bars caused issues for some passengers getting on and off the buggies. Therefore, Network Rail replaced them with the newly designed safety bars which allows more of the bar to be pushed back into its housing, resulting in more space for passengers to get on and off.</p><p> </p><p>The cost of installing the original bars and then replacing them with the new bars was £2617.20 excluding VAT. The decision for the bars to be replaced was made by the Route’s Head of Stations.</p> answering member printed Lord Davies of Gower question first answered 06/12/2023 12:49:33 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	497 label Biography information for Lord Blencathra

1670435

registered interest
date	15/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Disability
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what discussions they have had with Network Rail regarding the medical advice they take on accessibility aids for disabled passengers, in particular the risks of the new steel sidebars installed on accessibility buggies at Euston station.
tabling member printed	Lord Blencathra
uin	HL339
answer	answer is ministerial correction date of answer 27/11/2023 answer text <p>Network Rail undertakes risk assessments for all passenger facing facilities to help ensure wellbeing and safety. This includes the introduction of safety bars, which are present on the rear of all Network Rail passenger assistance buggies at Euston station and are designed to reduce the risk of riding passengers falling from the buggy.</p> answering member printed Lord Davies of Gower question first answered 27/11/2023 15:18:58 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	497 label Biography information for Lord Blencathra

1669115

registered interest
date	09/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Pedicabs: Greater London
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government how many people have been (1) killed, and (2) injured, in London by pedicabs in each of the last five years.
tabling member printed	Lord Blencathra
uin	HL154
answer	answer is ministerial correction date of answer 14/11/2023 answer text <p>There is limited data relating to injuries caused by pedicabs in London owing to the lack of a licensing regime and limited enforcement activity. Pedicabs are the only form of unregulated public transport on London’s roads – this has led to Government being made aware of common occurrences of anti-social, unsafe and nuisance behaviour from certain pedicab operators and drivers.</p><p> </p><p>Government has introduced the Pedicabs (London) Bill so that passengers, pedestrians and other road users can go about their lives safe in the knowledge pedicabs, their drivers and operators are properly licensed and accountable.</p> answering member printed Baroness Vere of Norbiton question first answered 14/11/2023 17:35:18 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	497 label Biography information for Lord Blencathra

1669116

registered interest
date	09/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Avanti West Coast: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what representations they have made to Avanti Trains about the number of train cancellations they announced following the extension of their franchise for a further three years in September.
tabling member printed	Lord Blencathra
uin	HL155
answer	answer is ministerial correction date of answer 23/11/2023 answer text <p>Planned timetable reductions were agreed in accordance with the requirements set out in Avanti West Coast’s (AWC’s) contract. Temporary reductions are required to minimise the impact of unplanned, short-notice cancellations on passengers. Officials continue to meet Avanti’s senior management weekly, and we will continue to hold AWC responsible for matters within its control.</p><p> </p> answering member printed Lord Davies of Gower question first answered 23/11/2023 16:50:31 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	497 label Biography information for Lord Blencathra

1669117

registered interest
date	09/11/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Avanti West Coast: Compensation
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government whether they have made any representations to Avanti Trains concerning implementation of the “one click” automatic delay repay system as operated by LNER.
tabling member printed	Lord Blencathra
uin	HL156
answer	answer is ministerial correction date of answer 23/11/2023 answer text <p>The Department has not made any representations to Avanti Trains concerning implementation of the ‘one click’ automatic delay repay system as operated by LNER. Avanti West Coast has its own Delay Repay portal where passengers who were delayed by more than 15 minutes on an Avanti service can self-serve their claims provided this is within 28 days of the affected journey. Delayed passengers who booked advance tickets directly with Avanti and who registered for Delay Repay beforehand will automatically receive an email with details on how to claim.</p> answering member printed Lord Davies of Gower question first answered 23/11/2023 16:53:06 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	497 label Biography information for Lord Blencathra