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1695968

registered interest
date	13/03/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government how many trains per day have been cancelled so far in 2024; how this compares to the daily figure for 2023; and what action they are taking to work with the operating companies to reduce the number of cancellations.
tabling member printed	The Marquess of Lothian
uin	HL3253
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>The Department recognises that cancellations can be very inconvenient for passengers and prevents them from travelling with confidence. That is why the Department holds train operators to account for cancellations. The type of scrutiny depends on the reasons for these cancellations and the inconvenience to passengers.</p><p> </p><p>The Office of Rail and Road (ORR) publishes official cancellation statistics on its online Data Portal, which show that the number of services planned to run in Great Britain between 8 January 2023 and 6 January 2024 was 7,012,172. Of these, 336,289 were either fully or partially cancelled. Between 7 January 2024 and 2 March 2024, the number of services planned to run were 1,106,087, of which 47,904 services have been either fully or partially cancelled.</p> answering member printed Lord Davies of Gower question first answered 25/03/2024 16:59:40 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	259 label Biography information for The Marquess of Lothian

1696558

registered interest
date	18/03/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what percentage of trains on Network Rail did not arrive at their destination on time in the last four-weekly period for which data are available.
tabling member printed	Lord Birt
uin	HL3315
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>In the period 7 January to 3 February 2024, 66.7% of recorded station stops in Great Britain arrived ‘On Time’ (early or less than one minute after the scheduled time).</p> answering member printed Lord Davies of Gower question first answered 25/03/2024 16:59:52 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	2533 label Biography information for Lord Birt

1691281

registered interest
date	22/02/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government whether they plan to conduct a comparative assessment with other European nations on the state of rail services including on reliability, comfort and pricing.
tabling member printed	Lord Bourne of Aberystwyth
uin	HL2699
answer	answer is ministerial correction date of answer 06/03/2024 answer text <p>The Department seeks to identify best practice from other countries’ rail networks but is not currently planning a formal comparative assessment.</p><p>The latest Common Safety Indicators from the Office of Rail and Road, which were published 15 February 2024, showed that Great Britain ranks favourably compared with other European countries in terms of employee safety, level crossing user safety and trespasser safety.</p> answering member printed Lord Davies of Gower question first answered 06/03/2024 16:15:48 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1664732

registered interest
date	16/10/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the Written Answer by Baroness Vere of Norbiton on 27 September (HL10352), what plans they have in concluding future negotiations with train providers to bear a proportion of the costs that train operators face as a consequence of failing to provide quality service to rail customers.
tabling member printed	Lord Bradshaw
uin	HL10506
answer	answer is ministerial correction date of answer 26/10/2023 answer text <p>There are currently no plans to negotiate any variations to the Intercity Express Programme’s contracts with Agility to extend the incentive regime. The contracted arrangements for instances where full service provision is not offered are contained in the existing contracts, as articulated in previous responses.</p> answering member printed Baroness Vere of Norbiton question first answered 26/10/2023 08:23:28 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	2483 label Biography information for Lord Bradshaw

1624207

registered interest
date	26/04/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what recent assessment they have made of the reliability of rail services.
tabling member printed	Lord Bourne of Aberystwyth
uin	HL7465
answer	answer is ministerial correction date of answer 10/05/2023 answer text <p>Despite the fact fewer trains are operating on the network, and passenger demand is still suppressed compared to pre-pandemic levels, current performance remains unacceptably low.</p><p> </p><p>The Department has been clear that the current, sustained poor performance on the railway is unacceptable, and industry needs to make significant improvements to deliver the punctual, reliable services that passengers and taxpayers deserve.</p><p> </p><p>The Department will continue to monitor the situation very closely and hold industry to account, including through regular high-level meetings with both Network Rail and representatives from the train operating companies.</p> answering member printed Baroness Vere of Norbiton question first answered 10/05/2023 11:56:19 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1624208

registered interest
date	26/04/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what has been the cost to the economy of the increased number of (1) delays, and (2) cancellations, of rail services.
tabling member printed	Lord Bourne of Aberystwyth
uin	HL7466
answer	answer is ministerial correction date of answer 10/05/2023 answer text <p>The Department recognises that delays and cancellations, especially those made close to the time of travel, can be very inconvenient for passengers and prevent them from travelling with confidence. When trains are regularly cancelled this can disrupt people’s lives, communities and the economy.</p><p> </p><p>The Department does not hold information on the cost to the economy of the current poor performance on parts of the rail network. The Department has been clear that industry needs to make significant improvements to deliver the punctual, reliable services across the country that support economic growth.</p> answering member printed Baroness Vere of Norbiton question first answered 10/05/2023 11:56:37 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4282 label Biography information for Lord Bourne of Aberystwyth

1491731

registered interest
date	21/07/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what plans, if any, they have to assess the effectiveness of train operators in providing accurate and timely information for passengers during the disruption to services on 18, 19 and 20 July.
tabling member printed	Lord Birt
uin	HL1995
answer	answer is ministerial correction date of answer 28/07/2022 answer text <p>Evidence for the provision of accurate and timely information, including during the period 18, 19 and 20 July, will contribute to the determination of a performance-based fee for eligible rail operators. The evidence in this area and across other metrics of performance is independently evaluated before a performance score and fee is determined.</p> answering member printed Baroness Vere of Norbiton question first answered 28/07/2022 13:28:39 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	2533 label Biography information for Lord Birt

1484944

registered interest
date	29/06/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they will publish estimates of train delays caused by (1) infrastructure, (2) operators, and (3) any other causes, since 2017.
tabling member printed	Baroness Randerson
uin	HL1361
answer	answer is ministerial correction date of answer 08/07/2022 answer text <p>Estimates of delay minutes to train operating companies by responsibility and cause, are produced on a periodic basis (every four weeks) by the Office of Rail and Road (ORR). This data is available from ORR’s Table 3184, “Delay minutes by operator and cause (periodic)” and can be accessed from the ORR’s data portal.</p> answering member printed Baroness Vere of Norbiton question first answered 08/07/2022 10:24:39 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4230 label Biography information for Baroness Randerson

1244110

registered interest
date	15/10/2020
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how they have made decisions on the frequency of train services since taking over financial responsibility for each rail franchise; and how they intend to make decisions on the future pattern of services in the event of economic recovery.
tabling member printed	Baroness Randerson
uin	HL9246
answer	answer is ministerial correction date of answer 29/10/2020 answer text <p>The Government and the rail industry revised the train timetable to ensure passengers received a regular and reliable service throughout the COVID-19 pandemic. We took early action to stabilise the industry, which enabled the continued operation of critical passenger and freight services. From 7 September, the railway has been operating at 91 per cent of its pre-pandemic capacity, providing frequent and reliable trains for passengers. Rail operators continue to assess local demand regularly and deliver the services passengers need. We will continue to work closely with industry to make sure we strike the right balance between running the maximum levels of service that can be resourced reliably and protecting taxpayers’ best interests.</p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Vere of Norbiton question first answered 29/10/2020 14:47:42 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4230 label Biography information for Baroness Randerson

1182445

registered interest
date	03/03/2020
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government, further to the practice of train operating companies terminating trains before they reach their advertised destinations, what steps they are taking to prevent such a practice except in exceptional circumstances.
tabling member printed	Lord Bradshaw
uin	HL2147
answer	answer is ministerial correction date of answer 17/03/2020 answer text <p>When trains are terminated before they reach their advertised destination, for contractual purposes, this is considered to be a part or full cancellation depending on how much of the planned journey is completed. If performance falls short of an operator’s contractual obligations, the Department can require them to incur expenditure to improve. Whilst terminating trains early clearly impacts passengers, train operating companies say it is sometimes necessary to prevent more significant delays or potential further cancellations for a larger number of passengers, or if calling at a specific station would be unsafe or the line is blocked.</p> answering member printed Baroness Vere of Norbiton question first answered 17/03/2020 14:36:49 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	2483 label Biography information for Lord Bradshaw