Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label previous answer version answering member constituency answering member printed answering member label
tabling member	label

Search

1177659

registered interest
date	11/02/2020
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Clarion Housing Group
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, if he will ask the Regulator for Social Housing to explain why Clarion Housing Group’s failure to ensure that its contractor Ecolution responded within 24 hours as an urgent appointment to reports by tenants of a loss of heating and hot water in its all-electric blocks does not represent serious detriment to tenants amounting to a breach of the Home Standard.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	533
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>While the framework within which the Regulator of Social Housing operates is set out in legislation, the regulator is operationally independent and it would not be appropriate for me to direct it as to how it carries out its functions.</p><p>It is important to note, however, that when considering whether consumer standards have been breached the regulator is looking to identify systemic failings in an organisation.</p> answering member constituency Tamworth answering member printed Christopher Pincher question first answered 24/02/2020 17:58:12 answering member 4075 label Biography information for Christopher Pincher
tabling member	4138 label Biography information for Rushanara Ali

1177660

registered interest
date	11/02/2020
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Clarion Housing Group
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, if he will ask the Chief Executive of Clarion Housing Group to report how many tenants in all-electric blocks who suffered a loss of heating and/or hot water since the new contract for those utilities commenced with Ecolution Energy Services were given appointments for an electrician or engineer to attend those blocks within (a) 24 hours, (b) 72 hours and (c) 28 days.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	534
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>As a private registered provider of social housing, Clarion is required to meet the Regulator of Social Housing’s standards. This includes a requirement that landlords provide a cost-effective repairs and maintenance service that responds to the needs of and offers choices to tenants. It also has the objective of getting repairs and improvements right the first time. However, it is up to housing associations to develop their own procedures for tenants to report repairs and complaints and their own service commitments to their tenants.</p> answering member constituency Tamworth answering member printed Christopher Pincher question first answered 24/02/2020 17:57:10 answering member 4075 label Biography information for Christopher Pincher
tabling member	4138 label Biography information for Rushanara Ali

1177661

registered interest
date	11/02/2020
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Clarion Housing Group
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, if he will ask the Regulator for Social Housing to state (a) how many complaints it has received about services provided by Clarion Housing Group in each of the last four years and (b) what the outcome of each of those complaints was.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	535
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The Regulator of Social Housing received 36 referrals complaining about Clarion in 2017 and 21, 31 and 3 in 2018, 2019 and so far in 2020 respectively.</p><p>Once received the regulator carries out an initial review to assess whether it can, within its remit, consider these further. In 2017, six of the cases were investigated further and nine and eight cases in 2018 and 2019 respectively. None of the referrals were considered to have breached the regulator’s consumer standards.</p> answering member constituency Tamworth answering member printed Christopher Pincher question first answered 24/02/2020 17:57:34 answering member 4075 label Biography information for Christopher Pincher
tabling member	4138 label Biography information for Rushanara Ali

1177662

registered interest
date	11/02/2020
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Clarion Housing Group
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 9 May 2019 to Question 249190 on Clarion Housing Group and with reference to the oral contribution of the former Minister for Housing and Planning of 31 October 2016, Official Report, column 754, on Social Housing: Regulation, whether the Housing Ombudsman has referred any complaints about Clarion Housing Group to the Regulator of Social Housing as involving evidence of potentially systemic issues relating to any registered providers since the 31 October 2016.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	536
answer	answer is ministerial correction date of answer 24/02/2020 answer text <p>The Housing Ombudsman has not referred Clarion Housing Group to the Regulator of Social Housing under this Scheme for potentially systemic issues or non-compliance with the Ombudsman’s orders since 31 October 2016.</p><p>The Regulator of Social Housing continues to monitor the level of complaints and referrals from individual Clarion tenants made to the Regulator and to take any follow up engagement as appropriate. The Regulator also liaises closely with the Housing Ombudsman.</p> answering member constituency Tamworth answering member printed Christopher Pincher question first answered 24/02/2020 17:57:55 answering member 4075 label Biography information for Christopher Pincher
tabling member	4138 label Biography information for Rushanara Ali

1172678

registered interest
date	22/01/2020
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Social Rented Housing: Tenancy Agreements
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, how many people living in social housing have been denied the right to succeed a tenancy after the death of their parent(s) in (a) London and (b) Bethnal Green and Bow constituency in the 12 months.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	6680
answer	answer is ministerial correction date of answer 27/01/2020 answer text <p>The Department does not hold this information.</p><p>I am looking forward to meeting the Hon. Member in due course to discuss the issue of succession to social housing tenancies.</p> answering member constituency Tatton answering member printed Esther McVey question first answered 27/01/2020 17:50:57 answering member 4084 label Biography information for Esther McVey previous answer version 3091 answering member constituency Tatton answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	4138 label Biography information for Rushanara Ali

1172679

registered interest
date	22/01/2020
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Social Rented Housing: Regulation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, when he plans to publish the results of his Department's consultation entitled, Consultation on changes to the intervention, enforcement and use of powers guidance, published in June 2019.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	6681
answer	answer is ministerial correction date of answer 27/01/2020 answer text <p>This consultation was carried out by the Regulator of Social Housing. The consultation closed on 16 August 2019 and the regulator published its response on 16 December 2019</p><p><em> <em> <br> <br></em></em></p><p> </p> answering member constituency Tatton answering member printed Esther McVey question first answered 27/01/2020 17:51:16 answering member 4084 label Biography information for Esther McVey previous answer version 3092 answering member constituency Tatton answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	4138 label Biography information for Rushanara Ali

1150973

registered interest
date	21/10/2019
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Social Rented Housing: Regulation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, when he plans to publish the results of his Department's consultation entitled, Consultation on changes to the intervention, enforcement and use of powers guidance, published in June 2019.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	2809
answer	answer is ministerial correction date of answer 05/11/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Dissolution.</p> answering member constituency Tatton answering member printed Esther McVey question first answered 05/11/2019 16:26:08 answering member 4084 label Biography information for Esther McVey previous answer version 1526 answering member constituency Tatton answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	4138 label Biography information for Rushanara Ali

1150976

registered interest
date	21/10/2019
answering body	Ministry of Housing, Communities and Local Government
answering dept id	7
answering dept short name	Housing, Communities and Local Government
answering dept sort name	Housing, Communities and Local Government
hansard heading	Social Rented Housing: Tenancy Agreements
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Housing, Communities and Local Government, how many people living in social housing have been denied the right to succeed a tenancy after the death of their parent(s) in (a) London and (b) Bethnal Green and Bow constituency in the 12 months.
tabling member constituency	Bethnal Green and Bow
tabling member printed	Rushanara Ali
uin	2811
answer	answer is ministerial correction date of answer 05/11/2019 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Dissolution.</p> answering member constituency Tatton answering member printed Esther McVey question first answered 05/11/2019 16:25:57 answering member 4084 label Biography information for Esther McVey previous answer version 1527 answering member constituency Tatton answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	4138 label Biography information for Rushanara Ali