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answering dept short name	Housing%2C Communities and Local Government
min answer › question first answered	2019-11-05T14:59:57.697Z
tabling member constituency	Bethnal Green and Bow
ddp modified	2020-02-24T18:33:48.155Z

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registered interest

date

exactly:

or between:
and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

1177661

registered interest

date

11/02/2020

answering body

Ministry of Housing, Communities and Local Government

answering dept id

answering dept short name

Housing, Communities and Local Government

answering dept sort name

Housing, Communities and Local Government

hansard heading

Clarion Housing Group

house id

legislature

25259

pref label	House of Commons

question text

To ask the Secretary of State for Housing, Communities and Local Government, if he will ask the Regulator for Social Housing to state (a) how many complaints it has received about services provided by Clarion Housing Group in each of the last four years and (b) what the outcome of each of those complaints was.

tabling member constituency

Bethnal Green and Bow

tabling member printed

Rushanara Ali

uin

535

answer

is ministerial correction

date of answer

24/02/2020

answer text

<p>The Regulator of Social Housing received 36 referrals complaining about Clarion in 2017 and 21, 31 and 3 in 2018, 2019 and so far in 2020 respectively.</p><p>Once received the regulator carries out an initial review to assess whether it can, within its remit, consider these further. In 2017, six of the cases were investigated further and nine and eight cases in 2018 and 2019 respectively. None of the referrals were considered to have breached the regulator’s consumer standards.</p>

answering member constituency

Tamworth

answering member printed

Christopher Pincher

question first answered

24/02/2020 17:57:34

answering member

4075

label	Biography information for Christopher Pincher

tabling member

4138

label	Biography information for Rushanara Ali