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1303898

registered interest
date	18/03/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential effect on claimants of no longer being able to receive benefits through their Post Office card accounts.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	171607
answer	answer is ministerial correction date of answer 23/03/2021 answer text <p>The Department has been encouraging Post Office card account customers to transfer to a standard account since 2016. Paying claimants into a standard account is the most efficient and safest payment method for the customer, and the Department.</p><p> </p><p>Standard accounts have many advantages for the individual, for example, the ability to use direct debits and to pay for goods and services using a debit card. A standard account allows customers to access cash payments via a wide range of outlets and settings. The Post Office delivers personal banking services for a wide range of banks, building societies and other financial institutions, including cash withdrawal with a debit card.</p><p> </p><p>The Department has continuously gathered insight from customers who contact us to discuss the closure of their Post Office card account to better understand their needs. This insight identified that some customers are unable to open or use an alternative account and for these customers we will pay through an alternative payment exception service to ensure that nobody will be left without access to their benefits or pension.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 23/03/2021 13:47:32 answering member 4142 label Biography information for Guy Opperman
tabling member	4243 label Biography information for Dan Jarvis

1303899

registered interest
date	18/03/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what support her Department will provide to vulnerable claimants to manage the transition away from benefits being paid into Post Office card accounts.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	171608
answer	answer is ministerial correction date of answer 23/03/2021 answer text <p>The Department is committed to supporting claimants to access their benefit and pension payments as we transform our payment exception services. Nobody will be left without a means to access to their benefits or pension.</p><p> </p><p>The Department has put in place a dedicated team, the Financial Inclusion Customer Contact Centre, to support all Post Office Card Account customers. The Team can help customers update their payment details to a standard account; answer questions about the payment change and; signpost customers to impartial financial advice available through the Money and Pensions Service where they need help to identify a suitable alternative account.</p><p> </p><p>We are working closely with Post Office Limited on the support that their teams can provide to Post Office card account customers. For example, we have recently launched leaflets in some Post Offices to support Post Office card account customers, together with details of how they can update their payment details to a standard account.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 23/03/2021 13:50:35 answering member 4142 label Biography information for Guy Opperman
tabling member	4243 label Biography information for Dan Jarvis

1303900

registered interest
date	18/03/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent discussions she has had with Post Office Limited on the payment of benefits to Post Office card accounts.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	171609
answer	answer is ministerial correction date of answer 23/03/2021 answer text <p>The Department holds weekly meetings with Post Office Limited to discuss the payment of benefits and pensions into Post Office card accounts.</p><p /><p /> answering member constituency Hexham answering member printed Guy Opperman question first answered 23/03/2021 13:52:50 answering member 4142 label Biography information for Guy Opperman
tabling member	4243 label Biography information for Dan Jarvis

1303901

registered interest
date	18/03/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans her Department has in place to support claimants who currently receive payments to Post Office card accounts and who will be unable to provide new banks details by November 2021.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	171610
answer	answer is ministerial correction date of answer 23/03/2021 answer text <p>An alternative Payment Exception Service will remain in place to ensure claimants and pension recipients who are not able to access a standard account can continue to receive their benefit and pension payments.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 23/03/2021 13:54:46 answering member 4142 label Biography information for Guy Opperman
tabling member	4243 label Biography information for Dan Jarvis

1301260

registered interest
date	10/03/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Motor Neurone Disease
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans he has to remove the reasonable expectation of death within six months provision under the Special Rules for Terminal Illness for benefit claimants who are terminally ill with motor neurone disease.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	166429
answer	answer is ministerial correction date of answer 15/03/2021 answer text <p>The Department is committed to delivering an improved benefit system for all claimants that are nearing the end of their lives and is working across Government to bring forward proposals following the evaluation. I remain committed to implementing the key areas identified in the evaluation; a consensus to change the six-month rule; improving ​consistency with other services used by people nearing the end of their lives; and raising awareness of the support that is available.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 15/03/2021 14:20:56 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4243 label Biography information for Dan Jarvis

1285523

registered interest
date	10/02/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Kickstart Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans her Department has to extend eligibility for the Kickstart Scheme to include sole traders.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	152532
answer	answer is ministerial correction date of answer 22/02/2021 answer text <p>The Department for Work and Pensions’ Kickstart Scheme is open to employers of all sizes.</p><p><strong> </strong></p><p>Sole traders can apply to Kickstart through an organisation offering the ‘Gateway Plus’ model, which enables young people to be placed on the Gateway’s PAYE system for the duration of their placement; there are a number of organisations that will offer this model.</p><p> </p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 22/02/2021 17:32:38 answering member 4513 label Biography information for Mims Davies
tabling member	4243 label Biography information for Dan Jarvis

1284846

registered interest
date	08/02/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Child Maintenance Service: Correspondence
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the average response time to hon Members' offices regarding Child Maintenance Support enquiries; and if she will make a statement.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	150809
answer	answer is ministerial correction date of answer 11/02/2021 answer text <p>The Department does not measure timings as described in the question and to determine this request, we would need to examine each individual case, which the Department considers to be cost prohibitive to provide.</p><p> </p><p>The Department has a 15 working day target for MP to Director General Correspondence and a 20 working day target for Private Office correspondence. These timescales are in line with Cabinet Office directives.</p><p> </p><p>As part of our response to the COVID-19 pandemic, the Department had to make changes to its complaints and MP correspondence model to allow staff to be deployed to support processing benefit claims and payments. From 9 July 2020, the Department now triage complaints and MP Correspondence giving priority to vulnerable claimants who may be at risk, and those with benefit payment issues.</p><p> </p><p>We continue to look into all complaints and MP correspondence as quickly as we can and, as part of the triage process used to determine priority, we write or call those customers and MPs where there may be a delay in answering their complaint or enquiry.</p><p> </p><p>We are reviewing the effectiveness of the approach we have taken throughout the pandemic as part of an ongoing review into complaints and MP correspondence handling.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 11/02/2021 15:29:51 answering member 4142 label Biography information for Guy Opperman
tabling member	4243 label Biography information for Dan Jarvis

1279340

registered interest
date	21/01/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit and Working Tax Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, when her Department plans to announce its decision on whether the £20 uplift to universal credit and working tax credits will be extended beyond April 2021.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	141454
answer	answer is ministerial correction date of answer 26/01/2021 answer text <p>The £20 per week uplift to Universal Credit and Working Tax Credit was announced by the Chancellor as a temporary measure in March 2020 to support those facing the most financial disruption as a result of the public health emergency. This measure remains in place until March 2021. As the Government has done throughout this crisis, it will continue to assess how best to support low-income families, which is why we will look at the economic and health context before making any decisions.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 141455 question first answered 26/01/2021 13:12:40 answering member 4423 label Biography information for Will Quince
tabling member	4243 label Biography information for Dan Jarvis

1279346

registered interest
date	21/01/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit and Working Tax Credit: Coronavirus
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential effect of ending the £20 uplift to universal credit and working tax credits on (a) universal credit claimants and (b) the economy.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	141455
answer	answer is ministerial correction date of answer 26/01/2021 answer text <p>The £20 per week uplift to Universal Credit and Working Tax Credit was announced by the Chancellor as a temporary measure in March 2020 to support those facing the most financial disruption as a result of the public health emergency. This measure remains in place until March 2021. As the Government has done throughout this crisis, it will continue to assess how best to support low-income families, which is why we will look at the economic and health context before making any decisions.</p> answering member constituency Colchester answering member printed Will Quince grouped question UIN 141454 question first answered 26/01/2021 13:12:40 answering member 4423 label Biography information for Will Quince
tabling member	4243 label Biography information for Dan Jarvis

1278838

registered interest
date	20/01/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Terminal Illnesses
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans her Department has to ensure that personal independence payment claimants with incurable illnesses are only reassessed when there is a change in their condition.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	140815
answer	answer is ministerial correction date of answer 25/01/2021 answer text <p>Once someone has been awarded Personal Independence Payment (PIP), which can be paid at one of eight rates, that award will usually be reviewed. Regular reviews are a key feature of the benefit and ensure that payments accurately match the current needs of claimants. The length of an award is based on an individual’s circumstances and can vary from nine months to an on-going award, with a light touch review after ten years.</p><p> </p><p>In 2018 we introduced updated guidance for case managers and an updated PIP Assessment Guide in 2018 which ensures that those people who receive the highest level of support under PIP, and where their needs are unlikely to change or may get worse, will receive an ongoing award with a light touch review at the ten-year point. In line with PIP’s aim to be needs-based rather than condition-based, the change to the guidance is not condition specific. However, we believe the changes will ensure that those with severe and/or progressive conditions receive the most appropriate award duration that reflects their condition and the needs arising.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 25/01/2021 16:09:07 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4243 label Biography information for Dan Jarvis