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1002002
registered interest false more like this
date remove maximum value filtermore like thismore than 2018-11-05
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit: Separation more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether there is provision in place to equalise universal credit entitlement when a couple separates. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 188012 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-16more like thismore than 2018-11-16
answer text <p>When a couple separates and still require the support of Universal Credit they will claim separately and as such the two claimants will be treated as entirely separate claims and will have their entitlements and therefore award amounts treated accordingly.</p><p> </p><p>If an advance has been awarded to a couple and the couple subsequently separate, they will be equally liable to repay the advance.</p><p> </p><p>When a couple separates, and an advance has not been recovered from the associated benefit claim because the claim ends or there was no entitlement to that benefit, the outstanding balance is treated as if it were an overpayment. This would then be recoverable (as per Section 71 of the Social Security Administration Act 1992) at the standard overpayment rate.</p><p><strong> </strong></p><p>After separation, if a couple have an overpayment for which they are both equally liable, the debt is apportioned equally. Once this apportionment has been done we will not reverse the split liability decision. Any debt for which only one member of a couple is liable will follow that person on separation.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN
188013 more like this
188014 more like this
question first answered
less than 2018-11-16T14:20:06.583Zmore like thismore than 2018-11-16T14:20:06.583Z
answering member
4014
label Biography information for Lord Sharma more like this
tabling member
410
label Biography information for Jon Trickett more like this
1002003
registered interest false more like this
date remove maximum value filtermore like thismore than 2018-11-05
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit: Separation more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what steps her Department takes to ensure that there is a fair division when recovering advance payments when a couple separate. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 188013 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-16more like thismore than 2018-11-16
answer text <p>When a couple separates and still require the support of Universal Credit they will claim separately and as such the two claimants will be treated as entirely separate claims and will have their entitlements and therefore award amounts treated accordingly.</p><p> </p><p>If an advance has been awarded to a couple and the couple subsequently separate, they will be equally liable to repay the advance.</p><p> </p><p>When a couple separates, and an advance has not been recovered from the associated benefit claim because the claim ends or there was no entitlement to that benefit, the outstanding balance is treated as if it were an overpayment. This would then be recoverable (as per Section 71 of the Social Security Administration Act 1992) at the standard overpayment rate.</p><p><strong> </strong></p><p>After separation, if a couple have an overpayment for which they are both equally liable, the debt is apportioned equally. Once this apportionment has been done we will not reverse the split liability decision. Any debt for which only one member of a couple is liable will follow that person on separation.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN
188012 more like this
188014 more like this
question first answered
less than 2018-11-16T14:20:06.63Zmore like thismore than 2018-11-16T14:20:06.63Z
answering member
4014
label Biography information for Lord Sharma more like this
tabling member
410
label Biography information for Jon Trickett more like this
1002004
registered interest false more like this
date remove maximum value filtermore like thismore than 2018-11-05
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit: Separation more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether her Department take steps to ensures that the remaining claimant of universal credit is not held fully responsible for unpaid advance payments when a couple separates. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 188014 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-16more like thismore than 2018-11-16
answer text <p>When a couple separates and still require the support of Universal Credit they will claim separately and as such the two claimants will be treated as entirely separate claims and will have their entitlements and therefore award amounts treated accordingly.</p><p> </p><p>If an advance has been awarded to a couple and the couple subsequently separate, they will be equally liable to repay the advance.</p><p> </p><p>When a couple separates, and an advance has not been recovered from the associated benefit claim because the claim ends or there was no entitlement to that benefit, the outstanding balance is treated as if it were an overpayment. This would then be recoverable (as per Section 71 of the Social Security Administration Act 1992) at the standard overpayment rate.</p><p><strong> </strong></p><p>After separation, if a couple have an overpayment for which they are both equally liable, the debt is apportioned equally. Once this apportionment has been done we will not reverse the split liability decision. Any debt for which only one member of a couple is liable will follow that person on separation.</p>
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
grouped question UIN
188012 more like this
188013 more like this
question first answered
less than 2018-11-16T14:20:06.677Zmore like thismore than 2018-11-16T14:20:06.677Z
answering member
4014
label Biography information for Lord Sharma more like this
tabling member
410
label Biography information for Jon Trickett more like this
999310
registered interest false more like this
date less than 2018-10-31more like thismore than 2018-10-31
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Department for Work and Pensions: Brexit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how much her Department has spent on consultancy fees relating to the UK leaving the EU since July 2016. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 186205 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-07more like thismore than 2018-11-07
answer text <p>Since July 2016 the Department has not incurred any costs as a result of consultancy fees relating to the UK leaving the EU.</p> more like this
answering member constituency North Swindon more like this
answering member printed Justin Tomlinson more like this
question first answered
less than 2018-11-07T12:27:54.473Zmore like thismore than 2018-11-07T12:27:54.473Z
answering member
4105
label Biography information for Justin Tomlinson more like this
tabling member
410
label Biography information for Jon Trickett more like this
997328
registered interest false more like this
date less than 2018-10-29more like thismore than 2018-10-29
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, to what extent the Behavioural Insights Team was involved in designing the technical infrastructure for universal credit. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 184879 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-06more like thismore than 2018-11-06
answer text <p>The Government’s Behavioural Insights Team has not been involved in designing the technical infrastructure for Universal Credit Full Service, as there is a specific user researcher team in DWP that takes care of this element.</p><p> </p><p>The design of the Universal Credit Full Service is based around user-centred design, which is an iterative design process in which designers focus on users of the service and their needs in each phase of the design process.</p> more like this
answering member constituency Reading West more like this
answering member printed Alok Sharma more like this
question first answered
less than 2018-11-06T16:21:38.72Zmore like thismore than 2018-11-06T16:21:38.72Z
answering member
4014
label Biography information for Lord Sharma more like this
tabling member
410
label Biography information for Jon Trickett more like this
935076
registered interest false more like this
date less than 2018-07-05more like thismore than 2018-07-05
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading State Retirement Pensions: Females more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what recent estimate he has made of the average time it has taken for Department to resolve a complaint relating to the increase to women's state pension age. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 161103 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-07-11more like thismore than 2018-07-11
answer text <p>All government Departments have routine complaints procedures, this has been the case under successive governments.</p><p> </p><p>The Department has a two tier complaints process which considers formal complaints about our service. As outlined on Gov.uk, DWP complaints processes encourages customers in the first instance to raise their issues with the office they are dealing with, as a business as usual contact, so we put things right.</p><p> </p><p>If the customer remains unhappy with the response, they can escalate their concerns, which will be dealt with by the Complaints Resolution Team as part of the formal DWP complaints process. The complaint is independently investigated. Where cases cannot be resolved to the customer’s satisfaction, the customer can escalate their complaint to the Director General as part of the tier two complaint process.</p><p> </p><p>Escalated complaints represent the final business review and response to the complaint.</p><p>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s (ICE) Office if they are dissatisfied with the final response to their complaint.</p><p> </p><p>Complaints received from women born in the 1950s and affected by changes in State Pension age are handled in line with the overall Departmental complaints process published on Gov.uk.</p><p> </p><p>The role of the Independent Case Examiner (ICE) is to consider case-specific complaints of maladministration (service failure). The vast majority of the complaints that are referred to ICE are complex and require the circumstances of each case to be considered on its merits. Prior to the WASPI campaign the ICE Office routinely accepted in the region of 1,100 and 1,200 complaints for examination each year. At the end of February 2018, the Office had accepted 1,907 WASPI complaints alone.</p><p> </p><p>In January 2017, the ICE Office took the decision to bring a lead case into investigation in order to familiarise itself with the issues underpinning the campaign. This investigation concluded in June 2017 – the ICE did not uphold the complaint. Whilst the Office has had no additional resource to deal with the WASPI campaign complaints, a dedicated team of investigation case managers was established (from within existing resources) in October 2017 to investigate this group of complaints. The ICE Office aim to complete investigation within 20 weeks of starting work on a case, the WASPI related ICE reports that had been concluded to date have been completed within an average of 9.75 weeks. To date, the ICE had not upheld any case specific complaints that DWP failed to provide adequate and timely information relating to the increase in their State Pension age. All final ICE reports explain how the complainant can escalate their complaint to the Parliamentary Ombudsman’s Office.</p><p> </p><p>There are no plans to dedicate additional resources to investigating this group of complaints, as to do so would disadvantage other groups of complainants whose cases are awaiting investigation.</p><p> </p><p>The Parliamentary Health and Service Ombudsman make final decisions on complaints that have not been resolved by UK Government Departments. This was set up in 1967 under the then Labour Government.</p><p> </p>
answering member constituency Hexham more like this
answering member printed Guy Opperman more like this
question first answered
less than 2018-07-11T14:54:23.807Zmore like thismore than 2018-07-11T14:54:23.807Z
answering member
4142
label Biography information for Guy Opperman more like this
previous answer version
68842
answering member constituency Hexham more like this
answering member printed Guy Opperman more like this
answering member
4142
label Biography information for Guy Opperman more like this
tabling member
410
label Biography information for Jon Trickett more like this
926991
registered interest false more like this
date less than 2018-06-19more like thismore than 2018-06-19
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Department for Work and Pensions: Data Protection more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, how many data breaches her Department has reported to the Information Commissioner's Office since the introduction of the General Data Protection Regulation. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 155181 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-06-25more like thismore than 2018-06-25
answer text <p>DWP has not reported any data breaches to the Information Commissioner since the introduction of the General Data Protection Regulation.</p> more like this
answering member constituency North West Hampshire more like this
answering member printed Kit Malthouse more like this
question first answered
less than 2018-06-25T11:29:07.223Zmore like thismore than 2018-06-25T11:29:07.223Z
answering member
4495
label Biography information for Kit Malthouse more like this
tabling member
410
label Biography information for Jon Trickett more like this
924117
registered interest false more like this
date less than 2018-06-14more like thismore than 2018-06-14
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Department for Work and Pensions: Data Protection more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether her Department records incidences of data breaches as a result of information being sent to the wrong recipient. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 153751 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-06-19more like thismore than 2018-06-19
answer text <p>DWP does not keep a central record of data security breaches except above a certain threshold, as local management will usually handle them.</p> more like this
answering member constituency North West Hampshire more like this
answering member printed Kit Malthouse more like this
question first answered
less than 2018-06-19T12:07:08.157Zmore like thismore than 2018-06-19T12:07:08.157Z
answering member
4495
label Biography information for Kit Malthouse more like this
tabling member
410
label Biography information for Jon Trickett more like this
924119
registered interest false more like this
date less than 2018-06-14more like thismore than 2018-06-14
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Personal Independence Payment: Data Protection more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, who is liable for data breaches the occur in relation to personal independence payment health assessments which are carried out by Atos for her Department. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 153752 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-06-19more like thismore than 2018-06-19
answer text <p>Section 123 of the Social Security Administration Act 1992 applies.</p><p>Independent Assessment Services (IAS) is required to ensure that all their staff have been advised of the consequences of disclosing confidential information and the Department can insist that the Assessment Provider demonstrate how they have fulfilled these obligations.</p><p>The Department has a process in place to manage/investigate any security breaches that occur.</p> more like this
answering member constituency Truro and Falmouth more like this
answering member printed Sarah Newton more like this
question first answered
less than 2018-06-19T13:26:42.24Zmore like thismore than 2018-06-19T13:26:42.24Z
answering member
4071
label Biography information for Sarah Newton more like this
tabling member
410
label Biography information for Jon Trickett more like this
917071
registered interest false more like this
date less than 2018-06-04more like thismore than 2018-06-04
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions more like this
answering dept sort name Work and Pensions more like this
hansard heading Children: Maintenance more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of deduction notices issued by the Child Maintenance Service as a result of a mistaken identity in the last 12 months. more like this
tabling member constituency Hemsworth more like this
tabling member printed
Jon Trickett remove filter
uin 149601 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-06-08more like thismore than 2018-06-08
answer text <p>We do not keep statistics or records of people who we have contacted where the identity has been incorrectly identified. In order to confirm accurate details for a customer, the Child Maintenance Service has a number of trace tools, including interfaces with other Government Departments and Credit Reference Agency, which we utilise to facilitate this. Where we are unable to identify a customer, we would not progress the case and therefore would not issue a deduction order on the case.</p> more like this
answering member constituency North West Hampshire more like this
answering member printed Kit Malthouse more like this
question first answered
less than 2018-06-08T09:35:52.39Zmore like thismore than 2018-06-08T09:35:52.39Z
answering member
4495
label Biography information for Kit Malthouse more like this
tabling member
410
label Biography information for Jon Trickett more like this