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114966

registered interest
date	05/11/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 4 November 2014 to Question 212414, by which means universal credit is calculated in cases where a claimant's circumstances change, so that the existing IT system does not have the functionality to complete the claimant's entitlement; and if he will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	213666
answer	answer is ministerial correction date of answer 10/11/2014 answer text <p /> <p>The existing IT has functionality to process changes of circumstances in Universal Credit and the majority of changes are automatically administered through to the Universal Credit award. There are a small number of complex circumstances where an agent will record this information on the system and then the functionality will automatically apply this change to the award.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 10/11/2014 17:55:06 answering member 1520 label Biography information for Mr Mark Harper
tabling member	163 label Biography information for Sir Stephen Timms

106384

registered interest
date	04/11/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what his policy is on making receipt of universal credit by claimants in work subject to conditions; and if he will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	213261
answer	answer is ministerial correction date of answer 10/11/2014 answer text <p /> <p>Under Universal Credit we are, for the first time, supporting people who are in low-paid work to increase their earnings. We are currently trialling a variety of different approaches following a public call for ideas in 2013, in order to learn what kind of support is most effective. This will inform future decisions of the types of support we might introduce nationally.</p> answering member constituency Wirral West answering member printed Esther McVey question first answered 10/11/2014 15:57:32 answering member 4084 label Biography information for Esther McVey previous answer version 26921 answering member constituency Wirral West answering member printed Esther McVey answering member 4084 label Biography information for Esther McVey
tabling member	163 label Biography information for Sir Stephen Timms

102005

registered interest
date	30/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, when he expects all new applications to be for universal credit instead of for existing benefits and credits.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	212783
answer	answer is ministerial correction date of answer 04/11/2014 answer text <p>I refer the Rt. Hon. Member to the Written Ministerial Statement made by the Secretary of State for Work and Pensions, Official Report, 13 October 2014, column.16WS.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 04/11/2014 14:46:51 answering member 1520 label Biography information for Mr Mark Harper
tabling member	163 label Biography information for Sir Stephen Timms

101605

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many universal credit applications can be processed on average manually by an adviser in a day.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	212414
answer	answer is ministerial correction date of answer 04/11/2014 answer text <p>Claims to Universal Credit are received predominantly on-line or, in a small minority, by telephone at our Service Centre. We do not manually process claims to Universal Credit.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 04/11/2014 17:12:32 answering member 1520 label Biography information for Mr Mark Harper previous answer version 25884 answering member constituency Forest of Dean answering member printed Mr Mark Harper answering member 1520 label Biography information for Mr Mark Harper
tabling member	163 label Biography information for Sir Stephen Timms

101607

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, when he expects Jobcentre Plus to deploy an IT solution for the calculation of universal credit for those other than single people; and if he will make a statement.
tabling member constituency	East Ham
tabling member printed	Stephen Timms
uin	212412
answer	answer is ministerial correction date of answer 06/11/2014 answer text <p /> <p>Universal Credit has been available online for new claims from Single people from April 2013, has been available to Couples from June 2014 and will be available to Families by the end of the year.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 06/11/2014 17:08:10 answering member 1520 label Biography information for Mr Mark Harper previous answer version 25890 answering member constituency Forest of Dean answering member printed Mr Mark Harper answering member 1520 label Biography information for Mr Mark Harper
tabling member	163 label Biography information for Sir Stephen Timms

101609

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many front line job centre advisers will take part in user acceptance testing of the IT systems developed to facilitate the delivery of universal credit.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	212398
answer	answer is ministerial correction date of answer 06/11/2014 answer text <p>DWP has well developed processes for testing IT systems prior to roll out. This encompasses a range of testing phases, which includes user and business testing cycles. Testing is done through a range of expert practitioners who have experience in managing and delivering DWP business.</p><p> </p><p>UC IT systems used these testing methodologies to ensure expert practitioners and staff including front line work coaches were a key part of test cycles.</p><p><strong> </strong></p><p>The number of front line work coaches involved at each stage of testing varies and as such we are unable to give an exact figure.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 212396 question first answered 06/11/2014 16:41:45 answering member 1520 label Biography information for Mr Mark Harper previous answer version 25888 answering member constituency Forest of Dean answering member printed Mr Mark Harper answering member 1520 label Biography information for Mr Mark Harper
tabling member	4031 label Biography information for Rachel Reeves

101611

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what metrics were used to determine whether the IT systems developed to facilitate the delivery of universal credit pathfinders were fit for purpose.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	212395
answer	answer is ministerial correction date of answer 04/11/2014 answer text <p /> <p>DWP uses a standard methodology to design and test business processes and IT systems. These have been developed over years of best practice using external expertise and in-house practitioners who have many years of experience in delivering DWP business. These best practice methods have been used to test that the Universal Credit IT systems and business processes are complete and fit for purpose prior to roll out.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 212490 question first answered 04/11/2014 17:17:16 answering member 1520 label Biography information for Mr Mark Harper previous answer version 25886 answering member constituency Forest of Dean answering member printed Mr Mark Harper answering member 1520 label Biography information for Mr Mark Harper
tabling member	4031 label Biography information for Rachel Reeves

101612

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many front line job centre advisers took part in user acceptance testing of the IT systems developed to facilitate the delivery of universal credit pathfinders.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	212396
answer	answer is ministerial correction date of answer 06/11/2014 answer text <p /> <p>DWP has well developed processes for testing IT systems prior to roll out. This encompasses a range of testing phases, which includes user and business testing cycles. Testing is done through a range of expert practitioners who have experience in managing and delivering DWP business.</p><p> </p><p>UC IT systems used these testing methodologies to ensure expert practitioners and staff including front line work coaches were a key part of test cycles.</p><p><strong> </strong></p><p>The number of front line work coaches involved at each stage of testing varies and as such we are unable to give an exact figure.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 212398 question first answered 06/11/2014 16:41:45 answering member 1520 label Biography information for Mr Mark Harper previous answer version 25887 answering member constituency Forest of Dean answering member printed Mr Mark Harper answering member 1520 label Biography information for Mr Mark Harper
tabling member	4031 label Biography information for Rachel Reeves

101613

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the programme management of universal credit made use of the Prince2 methodology.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	212397
answer	answer is ministerial correction date of answer 03/11/2014 answer text <p /> <p><strong> </strong></p><p>The Universal Credit Programme has and continues to employ PRINCE 2 methodology among other development programmes in the delivery of IT and Business Services. Alongside this the Programme also adheres to the Government Digital Service standards required for Digital Projects and Programmes, ensuring that external assurance of the Programme considers the robustness of the programme management controls being applied.</p><p><strong> </strong></p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 03/11/2014 17:43:49 answering member 1520 label Biography information for Mr Mark Harper
tabling member	4031 label Biography information for Rachel Reeves

101678

registered interest
date	29/10/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what metrics will be used to determine whether the IT systems that have been developed to facilitate the delivery of universal credit roll out from early 2015 are fit for purpose.
tabling member constituency	Leeds West
tabling member printed	Rachel Reeves
uin	212490
answer	answer is ministerial correction date of answer 04/11/2014 answer text <p>DWP uses a standard methodology to design and test business processes and IT systems. These have been developed over years of best practice using external expertise and in-house practitioners who have many years of experience in delivering DWP business. These best practice methods have been used to test that the Universal Credit IT systems and business processes are complete and fit for purpose prior to roll out.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper grouped question UIN 212395 question first answered 04/11/2014 17:17:16 answering member 1520 label Biography information for Mr Mark Harper previous answer version 25894 answering member constituency Forest of Dean answering member printed Mr Mark Harper answering member 1520 label Biography information for Mr Mark Harper
tabling member	4031 label Biography information for Rachel Reeves