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Jobcentre Plus operate a number of different approaches to support Older Claimants
in getting back to work and this includes measures aimed at improving digital knowledge
and awareness to support people in modern recruitment processes. Local schemes in
place include intensive IT courses to cover IT fundamentals such as the use of MS
Word, emailing and the internet. Work Programme providers have the freedom to develop
their support for claimants, including older jobseekers; this can include support
with online recruitment processes.
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