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1714930

registered interest
date	30/04/2024
answering body	Department for Science, Innovation and Technology
answering dept id	216
answering dept short name	Science, Innovation and Technology
answering dept sort name	Science, Innovation and Technology
hansard heading	Telemedicine: Voice over Internet Protocol
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 22 April 2024 to Question 21381 on Telemedicine: Older People, whether her Department undertook an economic impact assessment of Public Switched Telephone Network migration.
tabling member constituency	Totnes
tabling member printed	Anthony Mangnall
uin	24325
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>Ofcom and DSIT have not conducted an economic impact assessment for the transition to digital landline services. The decision to make this transition was made by telecoms companies, not the Government.</p><p> </p><p>The UK’s telecoms regulator released its positioning statement in 2019 which reviewed various regulatory considerations. Ofcom is responsible for the monitoring process of the Public Switched Telephone Network (PSTN) migration. Ofcom in its statement captured issues related to consumer impact, downstream service providers, and the wider impact on the future of fixed telephone services. Ofcom and DSIT recognise the necessity in upgrading the PSTN. The network is increasingly unreliable and prone to failure; therefore, it is imperative for the PSTN to undergo the necessary upgrades to keep pace with modern-use of telecommunications services.</p><p> </p><p>While this is an industry-led process, Ofcom and Government are working together to monitor how Communication Providers approach the migration, with the protection of vulnerable customers being the top priority.</p> answering member constituency Hornchurch and Upminster answering member printed Julia Lopez question first answered 09/05/2024 09:07:10 answering member 4647 label Biography information for Julia Lopez
tabling member	4762 label Biography information for Anthony Mangnall

1700494

registered interest
date	12/04/2024
answering body	Department for Science, Innovation and Technology
answering dept id	216
answering dept short name	Science, Innovation and Technology
answering dept sort name	Science, Innovation and Technology
hansard heading	Telemedicine: Older People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Science, Innovation and Technology, what estimate she has made of the average cost per household of replacing a telecare system to accommodate the BT Digital Voice migration in (a) a private residence, (b) a retirement housing community and (c) a care home; and whether these costs include the provision of (i) battery backup systems and (ii) replacement of associated systems such as (A) lift alarms, (B) fire safety alarms and (C) intercom equipment.
tabling member constituency	Totnes
tabling member printed	Anthony Mangnall
uin	21381
answer	answer is ministerial correction date of answer 22/04/2024 answer text <p>Given the range of telecare systems, lifeline alarm systems or remote ringers available on the market, we cannot definitively provide cost estimates for replacing a device. Telecare devices can come with a range of potential add-ons that may increase costs, including but not limited to additional power resilience (such as multi-SIM connectivity solutions); personalised support (such as a dedicated helpline); and/or additional monitoring (such as tracking health data like heart rate or blood pressure).</p><p> </p><p>It should be noted that the migration from analogue to digital landlines (also known as the Public Switched Telephone Network (PSTN) migration) is not specific to BT; other telecoms providers are also upgrading their analogue lines. Furthermore, the telecoms industry is not responsible for the provision or maintenance of telecare devices.</p><p> </p><p>The government is working closely with telecoms companies, Local Authorities and telecare services providers to understand how the migration may impact telecare users and what more can be done to mitigate risks associated with the migration. For example, all major communications providers (including BT and Virgin Media O2) have signed up to a PSTN Charter where they commit not to migrate telecare users without a full confirmation that they have a compatible and functioning telecare solution in place.</p> answering member constituency Hornchurch and Upminster answering member printed Julia Lopez question first answered 22/04/2024 10:33:22 answering member 4647 label Biography information for Julia Lopez
tabling member	4762 label Biography information for Anthony Mangnall