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764297

registered interest
date	02/10/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Sanitary Products: VAT
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many grants from the Tampon Tax Fund are yet to be agreed; and what is the timetable for completion of those agreements.
tabling member printed	Baroness Barker
uin	HL1634
answer	answer is ministerial correction date of answer 16/10/2017 answer text <p>The Department for Digital, Culture, Media and Sport is managing 53 of the 70 grants awarded from the 2017/18 Tampon Tax Fund. Grant agreements have been finalised for 38 of those grants.</p><p> </p><p>The remaining grants are managed by the devolved administrations.</p><p> </p><p>Grant agreements are finalised and signed when the department and the recipient both agree to the terms and conditions so the end date for that process is not entirely within government's control.</p> answering member printed Lord Ashton of Hyde question first answered 16/10/2017 15:28:07 answering member 4247 label Biography information for Lord Ashton of Hyde
tabling member	2501 label Biography information for Baroness Barker

764299

registered interest
date	02/10/2017
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Telephones
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they will make representations to Ofcom about the practice of telephone service providers terminating and transferring users’ numbers without their consent.
tabling member printed	Lord Beecham
uin	HL1636
answer	answer is ministerial correction date of answer 16/10/2017 answer text <p>The cancellation of services without consumer consent is prohibited and is a matter for Ofcom. Ofcom requires companies to get customer permission and consent to cancel and specifies the type of information that needs to be made available to the customer before this can take place. Ofcom also places a requirement on companies to keep records of the customer’s consent to cancel their service for 12 months.</p><p> </p><p>In addition to these strict requirements, Ofcom has imposed several important safeguards within the current cancellation process to minimise the opportunity for error to occur, including a requirement that the company must write to the customer letting them know of the imminent cancellation of their phone line before the cancellation can happen. The customer then has a 10-day period in which to stop the cancellation going ahead if they change their mind, or if there has been a mistake.</p> answering member printed Lord Ashton of Hyde question first answered 16/10/2017 15:27:20 answering member 4247 label Biography information for Lord Ashton of Hyde
tabling member	4181 label Biography information for Lord Beecham