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1471048

registered interest
date	16/06/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether she is taking steps to reduce the 24 week maximum standard service time for family visa applications.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	19608
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>The Home Office is currently prioritising Ukraine Visa Schemes applications in response to the humanitarian crisis caused by the Russian invasion of Ukraine.</p><p>Staff from other government departments, including DWP and HMRC, are being surged into the Home Office to help with Ukraine work and enable other normal visa routes to return to normal service levels.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 21/06/2022 16:37:17 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1471096

registered interest
date	16/06/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Disability Aids
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, with reference to passport application PEX3540953689, what steps she is taking to ensure Passport Office staff are aware of (a) BT's Relay UK Service and (b) their equality obligations to people with hearing impairments.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	19609
answer	answer is ministerial correction date of answer 21/06/2022 answer text <p>The Passport Adviceline, which is provided by Teleperformance, is the first point of contact for enquiries about a passport application. Customers can use telephone, textphone, online enquiry forms, and webchat to make contact.</p><p>Information about free services and facilities to help with a passport application if you’re disabled can be found at: <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fpassport-services-disabled&amp;data=05%7C01%7CIPSPQs%40hmpo.gov.uk%7C66a42b19b8e441123fa208da50689d62%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C637910707479417405%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=%2FZr549MgVx%2BfESi8hu3E8n402yUcGcllNKQItxqPenQ%3D&amp;reserved=0" target="_blank">https://www.gov.uk/passport-services-disabled</a></p><p> </p><p>We do not comment publicly on individual cases.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 21/06/2022 15:36:15 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1470561

registered interest
date	15/06/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether her Department is taking steps to reduce administrative errors on the visa application with reference GWF06412451; and if her Department will fast-track the reissuing of paperwork for that application where necessary.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	18876
answer	answer is ministerial correction date of answer 23/06/2022 answer text <p>The teams handling employment visas consider tens of thousands of applications per week. The vast majority of these are considered and reach the correct outcome.</p><p> </p><p>Processing errors are rare and when any errors are flagged to the department they are resolved quickly, as they have been in this case.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 23/06/2022 10:22:52 answering member 4451 label Biography information for Kevin Foster previous answer version 7483 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1467716

registered interest
date	06/06/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Overtime
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether the Passport Office gave staff the option of overtime to work during the Jubilee Bank Holiday weekend.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	13096
answer	answer is ministerial correction date of answer 09/06/2022 answer text <p>The option to work overtime was made available to Her Majesty’s Passport Office during the Jubilee bank holiday weekend.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 09/06/2022 10:56:06 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1462459

registered interest
date	12/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Police: Pensions
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, when will she publish the guidance necessary for calculating the correct pension entitlement for retiring police officers.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	1161
answer	answer is ministerial correction date of answer 18/05/2022 answer text <p>The Government is taking steps to remove discrimination on the grounds of age, associated with the transitional protection arrangements linked to the 2015 pension reforms, which was subsequently identified by the courts.</p><p>The Public Service Pensions and Judicial Offices Act (PSPJOA) received Royal Assent on 10 March, establishing the legal framework to provide this remedy. The Police and Firefighters’ Pension Schemes (Amendment) Regulations 2022 (‘the Regulations’) provided the first, prospective, element of the remedy in respect of police pensions.</p><p>The second, retrospective, part of the remedy is more complex and will require further detailed changes to scheme regulations using the powers in the PSPJOA. These changes will be in force by 1 October 2023, in line with the Government’s commitments under that Act.</p><p>The Home Office and the National Police Chiefs’ Council are developing supporting material that will allow scheme members to make an informed choice about their pension options at the point they retire.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 18/05/2022 15:19:11 answering member 4495 label Biography information for Kit Malthouse previous answer version 817 answering member constituency North West Hampshire answering member printed Kit Malthouse answering member 4495 label Biography information for Kit Malthouse
tabling member	3973 label Biography information for Grahame Morris

1462491

registered interest
date	12/05/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, at what point of the passport application process does the ten week service standard time begin.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	1164
answer	answer is ministerial correction date of answer 23/05/2022 answer text <p>People are advised to allow up to ten weeks to get their passport. This begins from the date the supporting documents, or the application if using a paper form, are physically delivered to Her Majesty’s Passport Office.</p><p>Any time taken after that point, including updating the application tracking system, is included within the 10 week timeframe.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 23/05/2022 11:03:00 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1457656

registered interest
date	14/04/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Passports
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, if she reintroduce a facility to enable people to collect passports once they have been printed.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	153897
answer	answer is ministerial correction date of answer 21/04/2022 answer text <p>Customers using Her Majesty’s Passport Office’s Digital Premium Service collect their passport when attending their appointment held at a passport office, as their passport is printed using the low-volume facilities at the local site.</p><p> </p><p>For all other services, passports are printed at a central site and securely delivered to customers at their home address. There is no time advantage of sending a passport from our central print site to a passport office, and it is therefore a long-standing policy that customers using the standard service can only collect from a passport office in exceptional circumstances.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 21/04/2022 14:56:47 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1457658

registered interest
date	14/04/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	UK Visas and Immigration
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she is taking to (a) improve advice given by and (b) reduce call waiting times for the UK visa and immigration MP hotline.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	153898
answer	answer is ministerial correction date of answer 26/04/2022 answer text <p>(a)The agents on the MP Helpline receive full training and mentoring to give them the appropriate skills to handle the enquiries received to the helpline. We also conduct quality monitoring of calls and have a robust training and feedback programme.</p><p>(b)Since the beginning of the Ukraine crisis there has been a significant increase in calls to the MP Enquiry Line leading to lengthy wait times for which we apologise.</p><p>To ease pressure on the lines during this period we have requested MP’s Offices only use the line for Ukraine queries or non-Ukraine compassionate/urgent cases.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 26/04/2022 13:57:59 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1453694

registered interest
date	23/03/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas: Ukraine
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she has taken to make provision within the Ukraine family visa scheme for a family group which includes a non-Ukrainian national.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	145841
answer	answer is ministerial correction date of answer 28/03/2022 answer text <p>Applicants to this scheme must be Ukrainian nationals unless they are applying as part of a family group where their immediate family member, who is a Ukrainian national, qualifies under this scheme.</p><p>In this circumstance non-Ukrainian nationals will also qualify under the Ukraine Family Scheme.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 28/03/2022 14:33:19 answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris

1451750

registered interest
date	16/03/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas: Applications
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she is taking to reduce the case backlog of visa administrative reviews.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	141175
answer	answer is ministerial correction date of answer 23/03/2022 answer text <p>Following unprecedented levels of administrative review applications since January 2021, plans to increase resource have been in place since early summer 2021. Newly recruited staff are currently being onboarded with more resource following in the coming months. Overall, the expansion programme will more than double the decision makers working on administrative review applications.</p><p>Current timescales for processing administrative review applications are set out at <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fask-for-a-visa-administrative-review%2Fif-youre-in-the-uk&amp;data=04%7C01%7CJoanna.Corr%40homeoffice.gov.uk%7C2bed7ec7fb3040ba5f3e08d9af4368cb%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C637733526316493192%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=cWtmcIsvqZng2RlmkfEqLJWYTw%2FGSPFZ2aKlK5CIlks%3D&amp;reserved=0" target="_blank">Ask for a visa administrative review: If you're in the UK - GOV.UK (www.gov.uk)</a>, which states: “Currently, it can take 6 months or more to receive the result of the administrative review. If you haven’t had a decision on your application within 3 months, the Home Office will contact you with an update.”</p><p>Applicants’ rights are not affected by the delay in consideration.</p> answering member constituency Torbay answering member printed Kevin Foster grouped question UIN 141176 question first answered 23/03/2022 13:47:05 answering member 4451 label Biography information for Kevin Foster previous answer version 59024 answering member constituency Torbay answering member printed Kevin Foster answering member 4451 label Biography information for Kevin Foster
tabling member	3973 label Biography information for Grahame Morris