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<p>The Personal Independence Payment assessment process has been subject to two independent
reviews carried out by Paul Gray. The Government has responded to both reviews, most
recently on 18 December 2017, and has accepted or partially accepted all 28 recommendations
received.</p><p> </p><p>In 2016 DWP commissioned Ipsos MORI to conduct independent
research with PIP claimants covering all aspects of the PIP journey, from initial
claim, the assessment process through to mandatory reconsideration and appeal. The
first phase of the research, examining the initial claims process, was published in
the Department’s research report series in March 2017. Interim headline findings from
the second wave, covering assessments and decisions, were published in December 2017.
A full report covering all three waves of research will be published later this year.</p>
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