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<p>We are making improvements to health records to resolve cases where letters have
unfortunately been addressed to deceased individuals. Data quality checks are regularly
carried out to reduce the number of patients who may be registered with the wrong
general practitioner practice or who are no longer patients, either due to death or
because they are no longer resident in England.</p><p>It is the responsibility of
local systems to ensure records are up to date by using the Patient Demographic Service.
For letters sent from NHS Digital-based systems, both formal and informal flags relating
to status of death are used for assessment prior to sending, which is designed to
ensure letters are not sent.</p><p>There are recent changes to increase the speed
with which a death can be registered which informs Office for National Statistics
data. This includes the ability to verify that death has occurred via remote consultation,
sending Medical Certificates of Cause of Death electronically to the local registry
office and telephone rather than physical appointments with the next of kin to complete
registration.</p><p> </p>
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