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<p>HMRC strives to answer all queries promptly and accurately. HMRC is also encouraging
more customers to use its online services which are accessible 24/7 and regularly
score satisfaction scores of over 80%.</p><p> </p><p>The details requested by the
Hon. Member are published monthly by HMRC at: <a href="https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024"
target="_blank">https://www.gov.uk/government/publications/hmrc-monthly-performance-report-february-2024</a></p>
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