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796000

registered interest
date	28/11/2017
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Alcoholic Drinks: Excise Duties
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether, prior to the suspension of the alcohol duty escalator announced in the Budget Statement, they conducted a risk assessment of the effects and consequences for the NHS; and if so, what that risk assessment showed.
tabling member printed	Lord Brooke of Alverthorpe
uin	HL3651
answer	answer is ministerial correction date of answer 12/12/2017 answer text <p>The government ended the alcohol duty escalator for beer in 2013, and for cider, wine and spirits in 2014.</p><p> </p><p>A Tax Impact and Information Note (TIIN) was published alongside these measures which set out the government’s assessment of the impacts of ending the beer duty escalator. The relevant TIINs for the 2013 changes are attached.</p><p> </p><p>For the 2014 changes please see Section A63 of the Overview of Tax Legislation and Rates document which is also attached.</p><p> </p><p>A separate assessment of the specific impact on the NHS was not undertaken.</p><p> </p> answering member printed Lord Bates attachment 1 file name tax and legislation rules .pdf title Tax and legislation rules 2 file name beer duty rates .pdf title Beer duty rates question first answered 12/12/2017 16:38:35 answering member 1091 label Biography information for Lord Bates
tabling member	3335 label Biography information for Lord Brooke of Alverthorpe

647954

registered interest
date	29/11/2016
answering body	Department for Environment, Food and Rural Affairs
answering dept id	13
answering dept short name	Environment, Food and Rural Affairs
answering dept sort name	Environment, Food and Rural Affairs
hansard heading	Flood Control
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what assessment they have made of what is a fair form of contract between private and public sectors in flood defence funding.
tabling member printed	Baroness McIntosh of Pickering
uin	HL3651
answer	answer is ministerial correction date of answer 13/12/2016 answer text <p>The Environment Agency has published guidance[1] that describes the principles that Risk Management Authorities should follow when implementing the Government’s partnership funding policy[2] and promoting flood and coastal risk management projects. This includes securing contributions from beneficiaries for flood risk management schemes.</p><p> </p><p>All contributions are voluntary. Most private contributions are associated with the direct reduction of risk to the business location alone. However in some situations, where businesses are within an at-risk community, their contributions may also be used to protect the adjacent community. Where this is the case, the Government offers tax incentives in support.</p><p> </p><p>The terms on which contributions are secured is a matter for each Risk Management Authority. The guidance describes the key elements these terms should consider. The Environment Agency has standard terms template agreements for use when securing contributions from the public and private sectors towards its projects.</p><p> </p><p> </p><p>[1] <a href="http://webarchive.nationalarchives.gov.uk/20140320133552/http:/cdn.environment-agency.gov.uk/lit_6696_f143f7.pdf" target="_blank">Principles for implementing flood and coastal resilience funding partnerships</a> (Environment Agency 2012)</p><p>[2] ‘Flood and coastal resilience partnership funding’ <a href="https://www.gov.uk/government/publications/flood-and-coastal-resilience-partnership-funding-an-introductory-guide" target="_blank">introductory guide</a> (Defra 2011)</p><p> </p> answering member printed Lord Gardiner of Kimble attachment 1 file name flood-coastal-resilience-intro-guide.pdf title Principles for implementing 2 file name Flooding and Coastal resilience funding.pdf title introductory guide question first answered 13/12/2016 17:33:02 answering member 4161 label Biography information for Lord Gardiner of Kimble
tabling member	384 label Biography information for Baroness McIntosh of Pickering

428928

registered interest
date	17/11/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs: Telephone Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government, further to the Written Answers by Lord O’Neill of Gatley on 9 July (HL896, HL897) and 30 July (HL1654), why according to recent press reports HMRC are still failing to answer telephoned inquiries and complaints from the public within an acceptable time frame.
tabling member printed	Lord Quirk
uin	HL3651
answer	answer is ministerial correction date of answer 01/12/2015 answer text <p>HM Revenue &amp; Customs (HMRC) recognise that their customer service has not been good enough, and have taken major steps to improve, including recruiting 3,000 new staff into customer service roles, available outside normal office hours when many of their customers choose to call them. The process of recruiting and training the new staff is now complete. These improvements have started to make a difference. This month, HMRC have answered more than 80 per cent of calls, and average queue times are now around 10 minutes.</p><br /><p>HMRC also recognise that some customers have been waiting too long for a response to their complaint. HMRC have recovery plans in place and their performance is improving week on week.</p> answering member printed Lord O'Neill of Gatley grouped question UIN HL3650 question first answered 01/12/2015 17:09:50 answering member 4536 label Biography information for Lord O'Neill of Gatley
tabling member	3254 label Biography information for Lord Quirk

169664

registered interest
date	11/12/2014
answering body	Department for Business, Innovation and Skills
answering dept id	26
answering dept short name	Business, Innovation and Skills
answering dept sort name	Business, Innovation and Skills
hansard heading	Tickets
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government what action they have taken to achieve the core Department for Business, Innovation and Skills mission statement objective of increasing transparency and empowering customers in respect of sports fans, theatre-goers and concert-goers seeking to secure reasonably priced tickets from secondary ticket markets.
tabling member printed	Lord Moynihan
uin	HL3651
answer	answer is ministerial correction date of answer 19/12/2014 answer text <p>The Government has issued guidance relating to online ticket sales in the context of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This guidance establishes how the requirements of these Regulations regarding transparency are interpreted for this market. This ensures that consumers purchasing tickets online from a trader are made aware of “<em>their total price (including delivery costs and other charges)</em>” and the “<em>main characteristics</em>” of the tickets, where “<em>main characteristics” </em>includes<em> “the date and time of the event and the content of the event (e.g. who is performing)</em>” and “<em>for a ticket associated with a particular reserved seat (e.g. Seat 1, Row A) the seat number</em>”.</p><p> </p><p> </p><p> </p><p> </p> answering member printed Baroness Neville-Rolfe question first answered 19/12/2014 13:23:54 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	924 label Biography information for Lord Moynihan