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<p>HMRC continually monitors its performance for processing and making VAT repayment
returns (refunds). It processes around 2 million repayment returns annually. Over
90% of all repayments are authorised within 10 working days of receipt.</p><p> </p><p>As
part of its responsibilities for the care and management of the VAT system, HMRC is
required to make reasonable enquiries prior to making a repayment to prevent VAT fraud,
which is damaging to the UK economy. It gives high priority to checking repayment
returns as it is aware of the importance of cash-flow to smaller businesses.</p><p><strong>
</strong></p><p>In circumstances where HMRC takes over 30 days to process a repayment
return, a Repayment Supplement is paid. Repayment Supplement is due on less than 1%
of repayments received.</p><p><strong> </strong></p>
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