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<p>We are developing a digital service for claiming Personal Independence Payment
(PIP) which brings the current PIP telephony claim and paper form together.</p><p>We
have tested a number of different design approaches with users and, based on feedback,
are developing an application process that is more tailored to individual needs. From
April 2016 we started making the online PIP claim available to a small number of PIP
claimants on a voluntary basis. This will allow us to get direct feedback, make ongoing
improvements and ensure this new service is effective and secure before it is available
nationally.</p>
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