answer text |
<p>DWP welcomes letters in Welsh. When someone writes to us in Welsh, we will issue
a reply in Welsh (if a reply is appropriate).</p><p> </p><p>The target time for replying
to letters written in Welsh is the same as the target for letters written in English.</p><p>
</p><p>Complaints – 15 working days</p><p>MPs writing to Ministers – 20 working days</p><p>Correspondence
relating to policies – within 4 weeks</p><p> </p><p>Where it is not possible to issue
a substantial reply in this time, a written acknowledgement and explanation will be
sent in whichever language the correspondence has been received (Welsh or English).</p>
|
|