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1132395

registered interest
date	17/06/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Probate
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what estimate he has made of the average length of time for probate to be granted in the last (a) three months and (b) financial year.
tabling member constituency	Carmarthen West and South Pembrokeshire
tabling member printed	Simon Hart
uin	265484
answer	answer is ministerial correction date of answer 17/07/2019 answer text <p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate. Internal management information, which is not subject to the rigorous quality assurance processes of official statistics, however shows that in the last financial year (2018/2019) the average time was three weeks.</p><p> </p><p>Whilst timeliness data are not yet available for the last three months, it is clear that waiting times have increased. Urgent action has been taken to address these temporary delays, staffing has been increased and the digital service further improved, and as a result waiting times are starting to reduce.</p><p> </p><p>There are no prescribed target times for dealing with probate applications. The recent increase in waiting times has been caused by a combination of an increased volume of incoming work and the transition to a new case management IT system. The move to the new system meant that staff had to spend time being trained and familiarising themselves with the system – which also had some initial performance issues that have been addressed.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 17/07/2019 15:38:49 answering member 3926 label Biography information for Paul Maynard
tabling member	3944 label Biography information for Simon Hart

1131835

registered interest
date	12/06/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	HM Courts and Tribunals Service: Reform
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the total spending was on (a) academic research and (b) public consultations undertaken by his Department to inform the HMCTS reform programme in each financial year since 2011-12.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	263790
answer	answer is ministerial correction date of answer 17/07/2019 answer text <p>HMCTS and the Ministry of Justice have undertaken a number of formal written consultation exercises since the Reform Programme began in 2016. This included the Ministry of Justice consultation on the Reform Programme entitled Transforming our Justice System, which set out the Government’s broad approach to reform and sought views on three specific sets of proposals: the assisted digital strategy; automatic online conviction and statutory standard penalty; and tribunal panel composition.</p><p> </p><p>HMCTS has spent the following amounts on academic research for evaluation of reform:</p><p> </p><p>2016/17: £220,000 for research on the Citizen user Experience</p><p>2017/18: £50,000 for research on the Professional User Experience</p><p>2017/18: £40,000 for a survey of SSCS appellants digital capability</p><p>2018/19: £49,000 for LSE evaluation of video hearings in tax</p><p>2018/19: £47,976 for research on Flexible Operating Hours</p><p> </p><p>HMCTS undertakes public consultation when reorganising estate or closing a tribunal building. This work is conducted by civil servants alongside other duties and it is not possible to capture an accurate assessment of the time and cost spent on this.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 17/07/2019 15:36:55 answering member 3926 label Biography information for Paul Maynard
tabling member	3924 label Biography information for Yasmin Qureshi