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1013077

registered interest
date	23/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Slough
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to universal credit claims in Slough, if she will make an assessment of how many (a) claims were made by EEA nationals, (b) of those claims by EEA nationals how many were refused due to residency requirements, (c) requests for mandatory reconsiderations were made by those EEA nationals and (d) of those mandatory reconsiderations were granted in favour of the claimant.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	195084
answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The Department does not centrally collect statistical information on claims made by nationality group and this could only be provided at disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 04/12/2018 10:51:04 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1013093

registered interest
date	23/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the number of claimants of tax credits that will not be eligible for universal credit as a result of the savings limit qualification.
tabling member constituency	Bristol South
tabling member printed	Karin Smyth
uin	195088
answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The information requested is not readily available and to provide it would incur disproportionate cost.</p><p> </p><p>We have, however, made an estimate for the number of tax credit claimants with capital in excess of £16,000 likely to be managed migrated, across Great Britain, which is around 35,000.</p><p> </p><p>As announced on 7 June 2018, for claimants with capital exceeding £16,000 who are managed migrated onto Universal Credit by the Department, any capital which exceeds the limit will be disregarded for 12 months, which means they are entitled to Universal Credit. This protection period for claimants is contingent on parliamentary approval of the required legislation.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 04/12/2018 16:21:04 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4444 label Biography information for Karin Smyth

1011270

registered interest
date	20/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Children
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they intend to postpone the extension of the policy to provide support to a maximum of two children to new Universal Credit claimants.
tabling member printed	The Lord Bishop of Portsmouth
uin	HL11631
answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The policy aims to strike the appropriate balance between support for claimants with children and fairness to taxpayers and families with children who support themselves solely through work. A benefits structure that adjusts automatically to family size is ultimately not sustainable, and parents who support themselves solely through work would not generally expect to see their wages increase simply because of the addition of a new child to their family.</p><p> </p><p>There are exceptions in place to support those unable to make choices about the number of children in their household.</p> answering member printed Baroness Buscombe question first answered 04/12/2018 13:07:31 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4314 label Biography information for The Lord Bishop of Portsmouth

1010212

registered interest
date	19/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) longest and (c) average waiting times for calls to each of her Department's benefit telephone lines were in each of the last 18 months for which data are available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	192734
answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The table below provides the average waiting times for the benefit telephone lines for comparison with PQ<a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-05-08/141701/" target="_blank">141701</a>.</p><p> </p><p>The information is for the most recent 18 month period in which data is available for, May 2017 to October 2018.</p><p> </p><p>We are aware of a potential issue, which is being investigated, whereby a call could be terminated by a customer but potentially remain in the system and continue to be recorded as a ‘live call’. This issue produces statistical anomalies which impact on the reliability of the data available.</p><p> </p><p>Average Speed of Answer</p><p> </p><table><tbody><tr><td><p> </p></td><td><p>Last 18 Months</p></td><td><p>October 2018</p></td></tr><tr><td><p>National DLA Adult</p></td><td><p>00:03:26</p></td><td><p>00:04:51</p></td></tr><tr><td><p>Employment and Support Allowance Enquiry</p></td><td><p>00:15:19</p></td><td><p>00:11:30</p></td></tr><tr><td><p>Jobseekers Allowance Enquiry English</p></td><td><p>00:08:51</p></td><td><p>00:03:43</p></td></tr><tr><td><p>Income Support Enquiry</p></td><td><p>00:08:38</p></td><td><p>00:11:07</p></td></tr><tr><td><p>Jobcentre Enquiry Line</p></td><td><p>00:06:05</p></td><td><p>00:04:48</p></td></tr><tr><td><p>Personal Independence Payment</p></td><td><p>00:05:31</p></td><td><p>00:06:46</p></td></tr><tr><td><p>Universal Credit Live Service</p></td><td><p>00:09:17</p></td><td><p>00:16:26</p></td></tr><tr><td><p>Universal Credit Full Service</p></td><td><p>00:05:01</p></td><td><p>00:03:58</p></td></tr></tbody></table><p> </p><p>The information requested regarding the shortest and longest wait time could only be provided at disproportionate cost.</p><p> </p><p>Please Note:</p><p> </p><p>Data Source: BT - OPMIS and Historical Management Information (GI2 – HMI)</p><p>The data supplied is derived from unpublished management information, which was collected for internal Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standard. The data should therefore be treated with caution.</p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 04/12/2018 16:33:04 answering member 4105 label Biography information for Justin Tomlinson
tabling member	478 label Biography information for Lord Field of Birkenhead