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800922

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent representations he has received on the effect on benefit claimants of outsourcing jobcentre telephony work to Capita.
tabling member constituency	Coventry South
tabling member printed	Mr Jim Cunningham
uin	117481
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>In delivery of the JSA New Claim service the Provider has received and accepted complaints that equate to 0.003% of the total Customer interactions, which is comparable with services delivered internally.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 11/12/2017 16:56:21 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	308 label Biography information for Mr Jim Cunningham

800923

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment: Mental Illness
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to his Department's response to the consultation, Work, health and disability: improving lives, what plans his Department has to improve mental health training for frontline staff in each region of the UK.
tabling member constituency	East Kilbride, Strathaven and Lesmahagow
tabling member printed	Dr Lisa Cameron
uin	117482
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>We are committed to continuing to build work coach capability to deliver personalised and tailored support. All work coaches across the Jobcentre Plus network receive training on supporting people with health conditions and disabilities and we have developed an enhanced mental health training programme, which is now available in every country and region across the UK.</p><p> </p><p>In addition, the roll out of the Health and Work Conversation across the UK supports work coaches to continue to build engagement with claimants with disabilities and health issues, backed by comprehensive new training which builds skills of empathy and active listening. We have also recruited new disability employment advisers and community partners who are in place in every country and region of the UK.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 11/12/2017 12:09:48 answering member 4071 label Biography information for Sarah Newton
tabling member	4412 label Biography information for Dr Lisa Cameron

800933

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will assess the merits of implementing the Disability Benefits Consortium's recommendations on PIP assessors.
tabling member constituency	Barnsley Central
tabling member printed	Dan Jarvis
uin	117492
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>We have read and considered the Disability Benefits Consortium's recommendations with regards to Health Professionals who carry out PIP assessments. Independent reviews form an important part of the learning process and we are constantly looking to improve the experience of claiming PIP. We recognise the scale of the challenge in implementing a new benefit so committed to two, statutory independent reviews of PIP. The latest of these reviews, led by Paul Gray, was published on 30 March 2017 and we plan to respond to this later this year.</p><p><strong> </strong></p><p>The Department encourages claimants to provide as much relevant evidence as necessary to support their claim. Before claimants are invited for a face-to-face consultation, all of the available evidence is reviewed and if, at that stage, advice to the Department can be made on this evidence alone, the claimants will not be required to attend a face-to-face assessment.</p><p>We continue to work extensively with the PIP assessment providers and disability representative groups to make improvements to guidance, training and audit procedures in order to ensure a quality service.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 11/12/2017 17:29:43 answering member 4071 label Biography information for Sarah Newton
tabling member	4243 label Biography information for Dan Jarvis

800934

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department has taken to allow Personal Independence Payment claimants to have their assessments recorded.
tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
tabling member printed	Drew Hendry
uin	117493
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>There is an existing process for those claimants of Personal Independence Payment (PIP) who wish to record their assessments which is publicised on the websites of both assessment providers and reflects the guidance in Part 1 of the PIP Assessment Guide (<a href="https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers#history" target="_blank">https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers#history</a>).</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 11/12/2017 11:38:04 answering member 4071 label Biography information for Sarah Newton
tabling member	4467 label Biography information for Drew Hendry

801013

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department plans to bring forward proposals to factor unearned income into child maintenance payment plans.
tabling member constituency	Paisley and Renfrewshire North
tabling member printed	Gavin Newlands
uin	117572
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>The Child Maintenance Scheme already allows for a paying parent’s unearned income to be taken into account within a child maintenance calculation.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 11/12/2017 17:06:21 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	4420 label Biography information for Gavin Newlands

801022

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Students
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether student loans are classed as complete income for the purposes of calculating universal credit eligibility.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	117581
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>When Universal Credit calculates eligibility, it takes into account the elements of student loans or grants which provide for the student’s basic maintenance. Universal Credit disregards elements paid for specific additional costs the student has, such as tuition or books. Once the total annual loan is calculated, Universal Credit applies a flat rate monthly disregard of £110 whilst the claimant remains a student.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 11/12/2017 12:26:26 answering member 3969 label Biography information for Damian Hinds
tabling member	4464 label Biography information for Melanie Onn

801047

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Local Housing Allowance: Young People
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to page 8 of the Government’s July 2016 Keep on Caring strategy, what review his Department has undertaken into extending the exemption from the Shared Accommodation rate of Local Housing Allowance from 22 to 25; and when he plans to publish the findings of that review.
tabling member constituency	Newcastle upon Tyne North
tabling member printed	Catherine McKinnell
uin	117606
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>We have no current plans to extend the exemption for care leavers from the Shared Accommodation Rate to age 25, following the cross Government Paper “Keep on Caring” in 2016. We will however continue to keep this under review and consider evidence from stakeholders on the impact on care leavers.</p><p> </p><p>The most vulnerable care leavers will already be exempt from the Shared Accommodation Rate, for example those in receipt of the severe disability premium</p><p><strong> </strong></p><p>Further since 2011 the Government has provided around £900 million in Discretionary Housing Payment funding to local authorities to help support vulnerable people, including care leavers, mitigate rent shortfalls.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 11/12/2017 16:59:08 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	4125 label Biography information for Catherine McKinnell

801048

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Care Leavers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of care leavers who are receive housing support through universal credit are in rent arrears.
tabling member constituency	Newcastle upon Tyne North
tabling member printed	Catherine McKinnell
uin	117607
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>The information requested is not available.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 11/12/2017 13:04:32 answering member 3969 label Biography information for Damian Hinds
tabling member	4125 label Biography information for Catherine McKinnell

801057

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Food Banks
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect of the (a) two child limit element in child tax credits and(b) the equivalent element in universal credit on the use of food banks families over the next 5 years.
tabling member constituency	Cardiff Central
tabling member printed	Jo Stevens
uin	117616
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>This Department has made no projection of trends in food bank use.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 11/12/2017 13:08:28 answering member 3969 label Biography information for Damian Hinds
tabling member	4425 label Biography information for Jo Stevens

801165

registered interest
date	05/12/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will place in the Library a copy of the version of the Universal Credit transition rollout schedule published on his Department's website on 16 October 2017 which was subsequently removed.
tabling member constituency	Barnsley East
tabling member printed	Stephanie Peacock
uin	117724
answer	answer is ministerial correction date of answer 11/12/2017 answer text <p>In general, most implementation dates for Jobcentres changed by approximately three months. Barnsley went live with the Universal Credit Full Service in July 2017.</p><p> </p><p>The full rollout schedule was published in July 2017 and its available at the following link:</p><p><a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-07-10/3962/" target="_blank">http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-07-10/3962/</a></p><p> </p><p>We published an updated schedule following the announcements in the Oral Statement on 23 November, here:</p><p><a href="http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-11-15/113178/" target="_blank">http://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-11-15/113178/</a></p><p> </p><p>The transition schedule published to Gov.uk on 16 October is attached.</p> answering member constituency East Hampshire answering member printed Damian Hinds grouped question UIN 117764 question first answered 11/12/2017 18:09:18 answering member 3969 label Biography information for Damian Hinds attachment 1 file name 117724, 117764 UC Rollout Schedule.pdf title UC Rollout Schedule
tabling member	4607 label Biography information for Stephanie Peacock