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1124630
registered interest false more like this
date less than 2019-05-02more like thismore than 2019-05-02
answering body
Department for Education more like this
answering dept id 60 more like this
answering dept short name Education more like this
answering dept sort name Education more like this
hansard heading Students: Loans more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government (1) what is the current policy of the Student Loans Company on the surveillance of students’ social media; (2) whether any such policy is publicly available; (3) which social media platforms may fall under this policy; and (4) what measures are in place to oversee this policy. more like this
tabling member printed
Baroness Garden of Frognal remove filter
uin HL15498 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-05-13more like thismore than 2019-05-13
answer text <p>The Student Loans Company (SLC) carries out investigations where fraud is suspected, as well as sample checks to identify possible fraud. The SLC accesses a wide range of publicly available information for the purposes of verifying a customer’s eligibility and detecting and preventing fraud, and this may include publicly available social media content. The SLC only accesses information that is in the public domain; it does not use information sourced from social media in isolation to make a determination on a case; and it does not conduct ongoing monitoring or surveillance of students’ social media.</p><p> </p><p>The SLC provides a privacy notice to all students during their application for finance, which is also available on the SLC’s website. This notice sets out how students’ personal information is processed and used by the company, including that both the information provided by the student during their application and publicly available information, such as that on social media and other public platforms, may be used to detect, investigate and prevent crime including fraud.</p><p> </p><p>The SLC is also in the final stages of drafting a social media acceptable use policy, which covers all aspects of the company’s social media use. This policy is due to be published on the SLC’s website next month.</p><p> </p><p>The policy covers any publicly available social media platform. Currently, the SLC accesses publicly available content on Facebook, Twitter and LinkedIn.</p><p> </p><p>The policy will be reviewed at least annually or more often if business requirements, legislation, or regulations change.</p><p> </p><p>In 2018-19, the SLC investigated 3,829 cases in relation to potential application fraud (out of a total of 2.8 million applicants and students). A further 5,289 cases were investigated in relation to repayment evasion (out of a total 5.7 million repayers). As part of the process for both preventing application fraud and eliminating repayment evasion, investigators may review publicly available information, such as that on social media and other public platforms. This does not occur in every investigation.</p><p> </p><p>To date in financial year (FY) 2019-20, and in FY 2018-19, no individuals received compensation or redress from the SLC as a result of wrongful decisions by the SLC's Counter Fraud Team. In FY 2017-18, one individual received an ex-gratia payment of £100.</p><p> </p>
answering member printed Viscount Younger of Leckie remove filter
grouped question UIN
HL15499 more like this
HL15500 more like this
question first answered
less than 2019-05-13T16:50:45.06Zmore like thismore than 2019-05-13T16:50:45.06Z
answering member
4169
label Biography information for Viscount Younger of Leckie more like this
tabling member
3842
label Biography information for Baroness Garden of Frognal more like this
1124631
registered interest false more like this
date less than 2019-05-02more like thismore than 2019-05-02
answering body
Department for Education more like this
answering dept id 60 more like this
answering dept short name Education more like this
answering dept sort name Education more like this
hansard heading Students: Loans more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government how many individuals' social media accounts the Student Loans Company has surveilled as part of its approach to combatting fraud. more like this
tabling member printed
Baroness Garden of Frognal remove filter
uin HL15499 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-05-13more like thismore than 2019-05-13
answer text <p>The Student Loans Company (SLC) carries out investigations where fraud is suspected, as well as sample checks to identify possible fraud. The SLC accesses a wide range of publicly available information for the purposes of verifying a customer’s eligibility and detecting and preventing fraud, and this may include publicly available social media content. The SLC only accesses information that is in the public domain; it does not use information sourced from social media in isolation to make a determination on a case; and it does not conduct ongoing monitoring or surveillance of students’ social media.</p><p> </p><p>The SLC provides a privacy notice to all students during their application for finance, which is also available on the SLC’s website. This notice sets out how students’ personal information is processed and used by the company, including that both the information provided by the student during their application and publicly available information, such as that on social media and other public platforms, may be used to detect, investigate and prevent crime including fraud.</p><p> </p><p>The SLC is also in the final stages of drafting a social media acceptable use policy, which covers all aspects of the company’s social media use. This policy is due to be published on the SLC’s website next month.</p><p> </p><p>The policy covers any publicly available social media platform. Currently, the SLC accesses publicly available content on Facebook, Twitter and LinkedIn.</p><p> </p><p>The policy will be reviewed at least annually or more often if business requirements, legislation, or regulations change.</p><p> </p><p>In 2018-19, the SLC investigated 3,829 cases in relation to potential application fraud (out of a total of 2.8 million applicants and students). A further 5,289 cases were investigated in relation to repayment evasion (out of a total 5.7 million repayers). As part of the process for both preventing application fraud and eliminating repayment evasion, investigators may review publicly available information, such as that on social media and other public platforms. This does not occur in every investigation.</p><p> </p><p>To date in financial year (FY) 2019-20, and in FY 2018-19, no individuals received compensation or redress from the SLC as a result of wrongful decisions by the SLC's Counter Fraud Team. In FY 2017-18, one individual received an ex-gratia payment of £100.</p><p> </p>
answering member printed Viscount Younger of Leckie remove filter
grouped question UIN
HL15498 more like this
HL15500 more like this
question first answered
less than 2019-05-13T16:50:45.107Zmore like thismore than 2019-05-13T16:50:45.107Z
answering member
4169
label Biography information for Viscount Younger of Leckie more like this
tabling member
3842
label Biography information for Baroness Garden of Frognal more like this
1124632
registered interest false more like this
date less than 2019-05-02more like thismore than 2019-05-02
answering body
Department for Education more like this
answering dept id 60 more like this
answering dept short name Education more like this
answering dept sort name Education more like this
hansard heading Students: Loans more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government how many individuals have received compensation or redress from the Student Loans Company as a result of wrongful decisions under its approach to combatting fraud. more like this
tabling member printed
Baroness Garden of Frognal remove filter
uin HL15500 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-05-13more like thismore than 2019-05-13
answer text <p>The Student Loans Company (SLC) carries out investigations where fraud is suspected, as well as sample checks to identify possible fraud. The SLC accesses a wide range of publicly available information for the purposes of verifying a customer’s eligibility and detecting and preventing fraud, and this may include publicly available social media content. The SLC only accesses information that is in the public domain; it does not use information sourced from social media in isolation to make a determination on a case; and it does not conduct ongoing monitoring or surveillance of students’ social media.</p><p> </p><p>The SLC provides a privacy notice to all students during their application for finance, which is also available on the SLC’s website. This notice sets out how students’ personal information is processed and used by the company, including that both the information provided by the student during their application and publicly available information, such as that on social media and other public platforms, may be used to detect, investigate and prevent crime including fraud.</p><p> </p><p>The SLC is also in the final stages of drafting a social media acceptable use policy, which covers all aspects of the company’s social media use. This policy is due to be published on the SLC’s website next month.</p><p> </p><p>The policy covers any publicly available social media platform. Currently, the SLC accesses publicly available content on Facebook, Twitter and LinkedIn.</p><p> </p><p>The policy will be reviewed at least annually or more often if business requirements, legislation, or regulations change.</p><p> </p><p>In 2018-19, the SLC investigated 3,829 cases in relation to potential application fraud (out of a total of 2.8 million applicants and students). A further 5,289 cases were investigated in relation to repayment evasion (out of a total 5.7 million repayers). As part of the process for both preventing application fraud and eliminating repayment evasion, investigators may review publicly available information, such as that on social media and other public platforms. This does not occur in every investigation.</p><p> </p><p>To date in financial year (FY) 2019-20, and in FY 2018-19, no individuals received compensation or redress from the SLC as a result of wrongful decisions by the SLC's Counter Fraud Team. In FY 2017-18, one individual received an ex-gratia payment of £100.</p><p> </p>
answering member printed Viscount Younger of Leckie remove filter
grouped question UIN
HL15498 more like this
HL15499 more like this
question first answered
less than 2019-05-13T16:50:45.153Zmore like thismore than 2019-05-13T16:50:45.153Z
answering member
4169
label Biography information for Viscount Younger of Leckie more like this
tabling member
3842
label Biography information for Baroness Garden of Frognal more like this
1002480
registered interest false more like this
date less than 2018-11-06more like thismore than 2018-11-06
answering body
Department for Education more like this
answering dept id 60 more like this
answering dept short name Education more like this
answering dept sort name Education more like this
hansard heading Higher Education: Pensions more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what level of funding they intend to make available to higher education institutions to mitigate the impact of changes to employer contributions on the Teachers’ Pension Scheme. more like this
tabling member printed
Baroness Garden of Frognal remove filter
uin HL11321 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-15more like thismore than 2018-11-15
answer text <p>​The department will be consulting on the impact that these costs will impose on all institutions covered by the Teachers’ Pension Scheme, including those in the higher education (HE) sector, and will decide what action should be taken.</p><p>At present, the department proposes to provide funding to schools, including state-funded, non-maintained special schools and independent special schools to cover increased pensions costs to ensure that funding is allocated where it is most needed.</p><p>​This includes proposed funding for those further education (FE) providers obliged to offer the Teachers’ Pension Scheme, consisting of general FE colleges, sixth form colleges, designated institutions (including the new designated institutions that form part of HE institution group structures), specialist post-16 institutions and adult &amp; community learning providers (local authority provision).</p> more like this
answering member printed Viscount Younger of Leckie remove filter
question first answered
less than 2018-11-15T16:17:49.297Zmore like thismore than 2018-11-15T16:17:49.297Z
answering member
4169
label Biography information for Viscount Younger of Leckie more like this
tabling member
3842
label Biography information for Baroness Garden of Frognal more like this
1002481
registered interest false more like this
date less than 2018-11-06more like thismore than 2018-11-06
answering body
Department for Education more like this
answering dept id 60 more like this
answering dept short name Education more like this
answering dept sort name Education more like this
hansard heading Higher Education: Pensions more like this
house id 2 remove filter
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government whether they anticipate an increase in employer contributions for higher education institutions on the Teachers’ Pension Scheme following changes to actuarial valuations in 2019–20; and if so, what estimate they have made of the amount such an increase will represent. more like this
tabling member printed
Baroness Garden of Frognal remove filter
uin HL11322 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-11-15more like thismore than 2018-11-15
answer text <p>For the financial year 2019-20, the changes will be implemented from 1 September 2019 for which the department estimates that £1.1 billion more will need to be put into the Teachers’ Pension Scheme by employers to ensure teachers’ pensions remain generous and attractive to the profession. Of the estimated £1.1 billion, affected higher education institutions are expected to put in £80 million.</p> more like this
answering member printed Viscount Younger of Leckie remove filter
question first answered
less than 2018-11-15T15:27:34.927Zmore like thisremove minimum value filter
answering member
4169
label Biography information for Viscount Younger of Leckie more like this
tabling member
3842
label Biography information for Baroness Garden of Frognal more like this