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identifier	HL2556
answer › answering member printed	Lord Ahmad of Wimbledon
question text	To ask Her Majesty%E2%80%99s Government%2C in the light of the death of a man hit by a train at Horley Station on 22 October%2C what steps they are taking to ensure that passengers delayed by such incidents are provided with %281%29 information as the nature of the incident%2C %282%29 regular updates as to what is being done about the incident%2C and %283%29 expectations regarding resumption of services.

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registered interest

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answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

or between:
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answer text

answering member printed

question first answered

answering member


label

tabling member


label

619448

registered interest

date

24/10/2016

answering body

Department for Transport

answering dept id

answering dept short name

Transport

answering dept sort name

Transport

hansard heading

Railways

house id

legislature

25277

pref label	House of Lords

question text

To ask Her Majesty’s Government, in the light of the death of a man hit by a train at Horley Station on 22 October, what steps they are taking to ensure that passengers delayed by such incidents are provided with (1) information as the nature of the incident, (2) regular updates as to what is being done about the incident, and (3) expectations regarding resumption of services.

tabling member printed

Lord Lucas

uin

HL2556

answer

is ministerial correction

date of answer

07/11/2016

answer text

<p>This is an operational matter for Network Rail and Train Operating Companies, who are responsible for ensuring effective messaging to passengers about disruption to services and the impact on their journeys, and for working with the emergency services as necessary to ensure services can resume at the earliest opportunity. The industry appreciates that where there has been an incident such as a fatality, messaging needs to be handled sensitively to avoid causing undue distress to passengers.</p>

answering member printed

Lord Ahmad of Wimbledon

question first answered

07/11/2016 14:07:22

answering member

4210

label	Biography information for Lord Ahmad of Wimbledon

tabling member

1879

label	Biography information for Lord Lucas