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<p>Below are the number of people who have sought guidance from Pension Wise year
on year. As well as face-to-face and telephone appointments, since 2017 Pension Wise
have also provided digital appointments. Information on the proportions of non-advised
pension savers accessing their pension is not available. Over 50s with Defined Contribution
pensions are eligible for guidance appointments with Pension Wise. Some of these customers
may go on to seek independent financial advice.</p><p> </p><table><tbody><tr><td><p>
</p></td><td><p>Face to Face</p></td><td><p>Telephone</p></td><td><p>Digital</p></td><td><p>Total</p></td></tr><tr><td><p>2015/16</p></td><td><p>40,989</p></td><td><p>19,950</p></td><td><p>NA</p></td><td><p>60,939</p></td></tr><tr><td><p>2016/17</p></td><td><p>48,413</p></td><td><p>17,761</p></td><td><p>NA</p></td><td><p>66,174</p></td></tr><tr><td><p>2017/18</p></td><td><p>63,185</p></td><td><p>24,289</p></td><td><p>34677</p></td><td><p>122,151</p></td></tr><tr><td><p>2018/19</p></td><td><p>90,448</p></td><td><p>39,667</p></td><td><p>37,611</p></td><td><p>167,726</p></td></tr></tbody></table><p>
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