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985717

registered interest
date	11/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to her recent appearance on BBC News at 12.53pm on 11 October 2018, what the evidential basis is for her statement that one million disabled people will get significantly more on universal credit.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	178388
answer	answer is ministerial correction date of answer 26/10/2018 answer text <p>DWP’s internal analysis based on Office for Budget Responsibility (OBR) figures, and applied to a fully rolled out position shows that 1 million people will receive an increase of £110 per month from Universal Credit.</p><p> </p><p>Our figures reflect that there are disabled claimants on other benefits or currently receiving no benefit, and also that the final Universal Credit rollout date has subsequently changed since the OBR report.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 26/10/2018 13:20:14 answering member 4014 label Biography information for Sir Alok Sharma previous answer version 78973 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

984395

registered interest
date	09/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the funding allocated to Citizens Advice for universal support services will include support for a claim for universal credit after that claim has been made.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	177384
answer	answer is ministerial correction date of answer 17/10/2018 answer text <p>As part of our new partnership announced earlier this month, Citizens Advice and Citizens Advice Scotland will help claimants with making and managing their claims, and will help to identify whether any other support is needed. This partnership will ensure our claimants get the best possible support to claim Universal Credit.</p><p> </p><p>Until March 2019, Citizens Advice will be developing their support alongside the support currently offered by local authorities. The Department will work with Citizens Advice and Citizens Advice Scotland between now and April to ensure that Universal Support is accessible across the country, and is ready to deliver a consistent and reliable service from 1 April 2019.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 177385 question first answered 17/10/2018 16:52:21 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

984396

registered interest
date	09/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of access to universal support in areas without Citizens Advice services after April 2019.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	177385
answer	answer is ministerial correction date of answer 17/10/2018 answer text <p>As part of our new partnership announced earlier this month, Citizens Advice and Citizens Advice Scotland will help claimants with making and managing their claims, and will help to identify whether any other support is needed. This partnership will ensure our claimants get the best possible support to claim Universal Credit.</p><p> </p><p>Until March 2019, Citizens Advice will be developing their support alongside the support currently offered by local authorities. The Department will work with Citizens Advice and Citizens Advice Scotland between now and April to ensure that Universal Support is accessible across the country, and is ready to deliver a consistent and reliable service from 1 April 2019.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 177384 question first answered 17/10/2018 16:52:21 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

982615

registered interest
date	08/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant the Government’s response to recommendation 59 (e) to the report to the UN Committee on the Rights of Persons with Disabilities’ Concluding Observations, whether her Department will publish its continuous review of conditionality and sanction policies.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	176678
answer	answer is ministerial correction date of answer 23/10/2018 answer text <p>The Department continously reviews conditionality requirements and sanctions policies as part of business as usual activity.</p><p> </p><p>Employment and Support Allowance will be phased out as part of managed migration to Universal Credit, commencing in 2019. The Department therefore have no plans to carry out a comprehensive review of conditionality and sanctions policies for Employment and Support Allowance.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 176679 question first answered 23/10/2018 14:54:08 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

982616

registered interest
date	08/10/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant the Government’s response to recommendation 59 (e) of the follow-up report to the UN Committee on the Rights of Persons with Disabilities’ Concluding Observations, whether the Government has plans to undertake a comprehensive review of the conditionality and sanctions regimes for Employment and Support Allowance.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	176679
answer	answer is ministerial correction date of answer 23/10/2018 answer text <p>The Department continously reviews conditionality requirements and sanctions policies as part of business as usual activity.</p><p> </p><p>Employment and Support Allowance will be phased out as part of managed migration to Universal Credit, commencing in 2019. The Department therefore have no plans to carry out a comprehensive review of conditionality and sanctions policies for Employment and Support Allowance.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 176678 question first answered 23/10/2018 14:54:08 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

969484

registered interest
date	07/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 30 July 2018 to Question 166515, what estimate she has made of the proportion of universal credit claims closed and not paid that relate to claimants with disabilities or long-term health conditions.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	171739
answer	answer is ministerial correction date of answer 17/09/2018 answer text <p>Information relating to claims closed and not paid that relate to claimants with disabilities or long-term health conditions is not available.</p><p>We are working closely with stakeholders and other parties to design the best possible process for the migration of our customers to Universal Credit. The draft Regulations have been out for consultation with the Social Security Advisory Committee and we look forward to their detailed advice which we will consider alongside all the other stakeholder contributions we receive. The regulations will come before Parliament in the autumn, and during 2019 we will test and refine our processes on a small scale to ensure they are working well before we take on larger volumes from 2020 onwards, and complete the process in 2023.</p><p>Our focus will be on safeguarding claimants and ensuring a smooth transition with uninterrupted support. We plan to have a comprehensive and well-supported preparation period for claimants. This will include a variety of communication formats, including face to face, internet and postal notification, to ensure claimants are aware of the managed migration process. There is flexibility to extend that period if necessary; and a process to ensure that, before the existing benefits are stopped, our staff will check for evidence of complex needs or vulnerability or disability and act accordingly to support the claimant. Additionally, if a claimant misses their deadline to claim there are provisions in the draft Regulations that will allow DWP to back-date their claim.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 171740 question first answered 17/09/2018 15:57:05 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

969485

registered interest
date	07/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 30 July 2018 to Question 166515, what steps she is taking to reduce the proportion of claims closed and not paid when managed migration commences.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	171740
answer	answer is ministerial correction date of answer 17/09/2018 answer text <p>Information relating to claims closed and not paid that relate to claimants with disabilities or long-term health conditions is not available.</p><p>We are working closely with stakeholders and other parties to design the best possible process for the migration of our customers to Universal Credit. The draft Regulations have been out for consultation with the Social Security Advisory Committee and we look forward to their detailed advice which we will consider alongside all the other stakeholder contributions we receive. The regulations will come before Parliament in the autumn, and during 2019 we will test and refine our processes on a small scale to ensure they are working well before we take on larger volumes from 2020 onwards, and complete the process in 2023.</p><p>Our focus will be on safeguarding claimants and ensuring a smooth transition with uninterrupted support. We plan to have a comprehensive and well-supported preparation period for claimants. This will include a variety of communication formats, including face to face, internet and postal notification, to ensure claimants are aware of the managed migration process. There is flexibility to extend that period if necessary; and a process to ensure that, before the existing benefits are stopped, our staff will check for evidence of complex needs or vulnerability or disability and act accordingly to support the claimant. Additionally, if a claimant misses their deadline to claim there are provisions in the draft Regulations that will allow DWP to back-date their claim.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 171739 question first answered 17/09/2018 15:57:05 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

964777

registered interest
date	03/09/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what data modelling his Department has undertaken to estimate the number of claimants of universal credit with a disability that will require reasonable adjustments to access that benefit.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	169883
answer	answer is ministerial correction date of answer 11/09/2018 answer text <p>We are committed to providing personalised support for all claimants, including vulnerable groups. Where our claimants require assistance to access our services and information, we make reasonable adjustments to meet their individual needs. This includes communicating with claimants in a variety of different formats such as braille, audio, large print, through third party interpreters or by arranging for a member of staff to visit the customer in their home.</p><p> </p><p>Face to face and telephony support is in place for those vulnerable claimants who cannot self-serve online; the Universal Credit telephone helpline is now a free phone number. In certain circumstances, where a claimant is unable to manage their own affairs, an appointee can act on their behalf, taking responsibility for making and maintaining any benefit claim.</p><p> </p><p>Universal Support provides Universal Credit claimants with additional help to use a computer to make or maintain their claim (Assisted Digital Support), help in managing their monthly Universal Credit payment and possible advice on their finances (Personal Budgeting Support).</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 169461 question first answered 11/09/2018 14:00:20 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

945577

registered interest
date	20/07/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the number and proportion of universal credit claims started but not completed.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	166515
answer	answer is ministerial correction date of answer 30/07/2018 answer text <p>Our latest analysis, from management information for Universal Credit Full Service claims made (declared) in November 2017, shows that 29% were closed and not paid, of which the majority were accounted for under the following categories:</p><p> </p><ul><li>failure to attend an initial interview (10%)</li><li>Claimant Commitment not accepted (6%)</li><li>the claim was withdrawn (4%)</li><li>failure to attend a subsequent interview (4%)</li></ul> answering member constituency Reading West answering member printed Alok Sharma question first answered 30/07/2018 15:25:07 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova

851699

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Visual Impairment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of job centres make available accessibility software to assist blind and partially sighted people to claim universal credit; what assessment her Department has made of geographical variations in that provision; and what other support is made available to assist people with sensory impairments who cannot access the internet with applying for universal credit.
tabling member constituency	Battersea
tabling member printed	Marsha De Cordova
uin	130462
answer	answer is ministerial correction date of answer 09/03/2018 answer text <p>Universal Credit Full Service is fully compatible with accessibility software. Where our customers need assistance to access our services and information, we make adjustments to meet their individual needs. DWP customers who have a specific communication barrier are able to use a variety of different formats such as Braille, audio, and large print, through third party interpreters, and by arranging for a member of staff to visit the customer in their home. All jobcentres have also hearing loops.</p><p> </p><p>Accessibility software specifically for blind and partially sighted claimants is not currently available in jobcentres. However, we are starting research later this month to understand how best we can improve the service to support these claimants. Possible geographical variation in support will also be explored in this research. The Department is already involved in the cross-government accessibility community, and we plan to work with other third parties to better understand the complexities and issues involved with assistive technology.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 09/03/2018 11:21:51 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4676 label Biography information for Marsha De Cordova